Financial Center Manager: Client Growth & Team Lead

Bank of America; New York (NY); In loco; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Bank of America is seeking a Manager to lead a Financial Center, owning the day-to-day operations, fostering a client-centric and risk-aware culture, and driving staff development. The role emphasizes collaboration, performance management, and alignment with business goals.

The position requires leadership experience, excellent communication, and a strong drive to help clients achieve their financial goals while ensuring operational excellence and engagement within the team.

Competenze

• Leadership experience in managing a team or department.
• Coaching and developing staff.
• Strong client service orientation and relationship building.
• Clear communication with clients and team members.
• Analytical problem solving and decision making.
• Ability to adapt to new information and technology platforms.
• Experience driving risk-aware, client-centric culture.

Mansioni

• Develops talent and proactively sources candidates.
• Manages client traffic and routes clients to build retention.
• Drives business results through formal management routines and coaching.
• Creates a world-class client experience environment.
• Oversees market initiatives prescribed by leadership.
• Drives operational excellence through team engagement with strategy.
• Manages priorities and ensures effective execution.

Conoscenze

Leadership

Coaching

Client service

Communication

Problem solving

Adaptability

Relationship building

Descrizione del lavoro

Bank of America is seeking a Manager to lead a Financial Center, owning the day-to-day operations, fostering a client-centric and risk-aware culture, and driving staff development. The role emphasizes collaboration, performance management, and alignment with business goals.

The position requires leadership experience, excellent communication, and a strong drive to help clients achieve their financial goals while ensuring operational excellence and engagement within the team.