Financial Assistance Caseworker

BayCare Health System; Winter Haven (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid Time Off

Tuition Assistance

401K Match

Annual performance appraisals

Team award bonus

Family resources and wellness opportunities

Community perks and discounts

Job summary

BayCare Health System is seeking a Financial Assistance Caseworker in Winter Haven, FL. This full-time position involves identifying patients eligible for financial assistance, acting as a liaison between patients and public agencies, and documenting assessments. Candidates should have strong customer service, organization, and communication skills, with 5 years of experience in Social Work or Public Assistance required, or 1 year with a Bachelor's degree. The role offers various benefits including medical, dental, vision, and tuition assistance.

Qualifications

• 5 years of experience in Social Work or Public Assistance with a High School Diploma.
• 1 year of experience in Social Work or Public Assistance with a Bachelor's degree is acceptable.
• Preferred knowledge of community resources for unfunded/underfunded patients.

Responsibilities

• Identify patients eligible for financial and social assistance from public agencies.
• Act as a liaison between patients, families, and public agencies.
• Document assessments and approvals.

Skills

Customer service skills

Administrative and clerical skills

Organizational skills

Knowledge of regulatory standards

Medical terminology

Written and verbal communication skills

Teamwork

Computer skills

Education

High School or equivalent

Job description

BayCare is currently searching for a new Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

Position Details

• Location: Winter Haven, FL
• Status: Full time
• Shift: 8:00 AM to 4:30 PM
• Days: Monday through Friday

This Financial Assistance Caseworker opportunity is a full-time position requiring on-site work in Winter Haven, FL.

Responsibilities

The Financial Assistance Caseworker is responsible for identifying patients who may be eligible for financial and social assistance from various public agencies by assessing their financial and social situation, acting as a liaison between the patient, the family and public agencies, and documenting the assessment and approvals. Performs other duties as assigned.

Specific Skills

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

Benefits

• Benefits (Medical, Dental, Vision)
• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Certifications and Licensure

• None required

Education

• Required High School or equivalent

Experience

• Required 5 years Social Work or Public Assistance with High School Diploma
• OR 1-year Social Work or Public Assistance with a bachelor's degree
• Preferred knowledge of community resources for unfunded/ underfunded patients (Medicaid, Charity Programs, etc.)

Equal Opportunity Employer Veterans/Disabled