Financial Aid Tech & Data Analyst

College of Western Idaho; Nampa (ID); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Premium healthcare plans

11%+ employer retirement contributions

Tuition discounts

Generous personal leave

Professional development opportunities

Job summary

College of Western Idaho is seeking a Financial Aid Systems Analyst to provide systems expertise, data reporting, and technical leadership for the technology tools that support Financial Aid operations. The role partners with Financial Aid, IT, and institutional stakeholders to ensure compliant, efficient, and student-centered systems.

The position emphasizes data integrity, reporting, and process improvements, with opportunities to lead system enhancements, testing, and documentation.

Qualifications

• Bachelor's degree in a related field and/or three years of experience in a college/university Financial Aid office.
• Experience with technology systems and software applications supporting business operations.
• Experience implementing, configuring, troubleshooting, or supporting enterprise systems.
• Strong analytical and problem-solving skills.
• Ability to translate complex business requirements into functional and technical specifications.
• Strong written, verbal, and interpersonal communication skills.

Responsibilities

• Lead the annual configuration and setup of financial aid systems and modules for each academic year.
• Research, evaluate, test, and implement enhancements and system functionality that support Financial Aid operations and regulatory compliance.
• Troubleshoot complex system issues and coordinate resolution efforts with IT, software vendors, and external partners.
• Maintain awareness of emerging technologies, system enhancements, and best practices related to financial aid administration.
• Serve as the primary liaison between Financial Aid staff and IT, report-writing teams, and technical support personnel.
• Develop and maintain user acceptance testing plans, scripts, and documentation.

Skills

Analytical skills

Problem-solving

Communication skills

Technical systems knowledge

Enterprise systems experience

NASFAA credentials

Education

Bachelor's degree or equivalent

Job description

College of Western Idaho is seeking a Financial Aid Systems Analyst to provide systems expertise, data reporting, and technical leadership for the technology tools that support Financial Aid operations. The role partners with Financial Aid, IT, and institutional stakeholders to ensure compliant, efficient, and student-centered systems.

The position emphasizes data integrity, reporting, and process improvements, with opportunities to lead system enhancements, testing, and documentation.