Financial Aid Systems & Data Specialist

Wake Forest University; United States; Hybrid; USD 70,000 - 95,000; Full time

Job summary

Wake Forest University seeks a Financial Aid Systems Analyst to ensure reliable operation of systems, data exchanges, and processes supporting the Office of Student Financial Aid. The role involves monitoring production workloads, troubleshooting issues, and supporting PowerFAIDS and Workday Student functionality.

The position emphasizes data integrity, compliance, and collaboration with campus partners. You will assist with annual system setup, testing, documentation, staff training, and

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience with financial aid systems or student information systems.
• Ability to learn and support specialized software and processes.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to handle confidential data.
• Ability to work independently and meet deadlines.
• Excellent written and verbal communication.
• Ability to document procedures and training materials.

Responsibilities

• Perform and monitor recurring financial aid systems operations.
• Support data exchanges with federal and institutional systems.
• Monitor file transmissions and troubleshoot processing failures.
• Administer PowerFAIDS batch processes and annual setup.
• Support Workday Student operations and testing.
• Assist with annual aid-year setup and rollover activities.
• Develop documentation, guides, calendars, and training materials.
• Collaborate with campus partners to ensure reliable operations.

Skills

Analytical skills

Problem-solving

Communication skills

Independent work

Attention to detail

Technical troubleshooting

Learning new software

Education

Bachelor’s degree or equivalent

Tools

PowerFAIDS

Workday Student

SAIG

EDconnect

COD

T-SQL

Python

Job description

Wake Forest University seeks a Financial Aid Systems Analyst to ensure reliable operation of systems, data exchanges, and processes supporting the Office of Student Financial Aid. The role involves monitoring production workloads, troubleshooting issues, and supporting PowerFAIDS and Workday Student functionality.

The position emphasizes data integrity, compliance, and collaboration with campus partners. You will assist with annual system setup, testing, documentation, staff training, and