Financial Aid & Student Services Coordinator

Midwest Association of Student Financial Aid Administrators (MASFAA); Lima (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Rotational training

Job summary

Midwest Association of Student Financial Aid Administrators (MASFAA) – in partnership with the Borra Center for Health Sciences – seeks a Student Services Coordinator to lead financial aid outreach, coordinate testing accommodations, and deliver comprehensive student services within the Division of Enrollment Management and Student Affairs.

The role collaborates with multiple campus offices to connect students with financial aid resources and ensure persistence and completion.

Qualifications

• Minimum 2–3 years of experience in financial aid, student services, or related higher education role.
• Knowledge of federal and state financial aid programs including FAFSA, loans, and SAP.
• Strong public speaking and presentation skills; able to present to large audiences.
• Willingness to travel locally for outreach events, including evenings and weekends.
• Excellent interpersonal, communication, and customer service skills.

Responsibilities

• Coordinate development and implementation of financial aid outreach plans, scholarships, and financial literacy.
• Organize FAFSA nights, high school outreach, and on-campus/off-campus events.
• Provide financial aid counseling to students and families on FAFSA, scholarships, loans, and benefits.
• Maintain accurate student records in the financial aid system.
• Stay current with federal/state financial aid regulations through training.
• Assist with accommodating testing services and other student services as needed.

Skills

Public speaking

Customer service

Interpersonal communication

Attention to detail

Communication

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Banner

Job description

Midwest Association of Student Financial Aid Administrators (MASFAA) – in partnership with the Borra Center for Health Sciences – seeks a Student Services Coordinator to lead financial aid outreach, coordinate testing accommodations, and deliver comprehensive student services within the Division of Enrollment Management and Student Affairs.

The role collaborates with multiple campus offices to connect students with financial aid resources and ensure persistence and completion.