Financial Aid & Scholarships Operations Clerk

Berkshirejobs; North Adams (MA); Sur place; USD 58 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Retirement Plan

Tuition Waivers & Discounts

Paid Time Off

Résumé du poste

Massachusetts College of Liberal Arts in North Adams seeks an SFS Operations Clerk to provide high-volume administrative support under the Assistant Director and Executive Director of Student Financial Services.

You will manage state grants and scholarships, administer AwardSpring, assist students at the front desk, and support work-study staff while ensuring accurate billing, enrollment changes, and timely communications.

Qualifications

• Associate's degree preferred and 3+ years of relevant administrative or customer service experience in higher education.
• Experience with student financial services, scholarships, and financial aid processes is a plus.
• Working knowledge of Banner, EDConnect, state portals, and Microsoft Office Suite is expected.

Responsabilités

• Assist with state grant and scholarship file management (OSFA, VSAC) in Banner and portals.
• Administer AwardSpring scholarship management system and donor-funded programs.
• Advise students and families on financial aid applications, billing schedules, and funding options.
• Process award cancellations and assist with consortium agreements.
• Oversee work-study student scheduling and daily workflow in the SFS office.

Connaissances

Customer service

Communication

Attention to detail

Team supervision

Formation

Associate's degree preferred

3+ years admin or customer service in higher ed

Outils

Ellucian Banner

EDConnect

OSFA/VSAC portals

Microsoft Office

Description du poste

Massachusetts College of Liberal Arts in North Adams seeks an SFS Operations Clerk to provide high-volume administrative support under the Assistant Director and Executive Director of Student Financial Services.

You will manage state grants and scholarships, administer AwardSpring, assist students at the front desk, and support work-study staff while ensuring accurate billing, enrollment changes, and timely communications.