Financial Aid Scholar Retention Intern - Applied Learning

Wichita State University; Wichita (KS); On-site; USD 18,000 - 25,000; Part time

Job summary

Wichita State University in Wichita, KS is seeking a Scholar Retention Intern to support scholars by collecting data, identifying gaps in student success, and coordinating communication timelines that help students stay on track to persist and graduate.

This student assistant role focuses on data-informed outreach, connecting scholars to mentors and resources, monitoring retention indicators, and managing outreach during key academic periods to ensure timely, personalized information and ongoing

Qualifications

• High School diploma or equivalent.
• Enrolled in a minimum of 6 credit hours at Wichita State University.
• Preference for majors in Social Work, Psychology, Education, Counseling, Public Administration, or related fields.
• Strong attention to detail and familiarity with data.

Responsibilities

• Track scholar engagement data to monitor interactions.
• Identify gaps in scholar success and flag students needing support.
• Coordinate communication timelines for continuing-year outreach.
• Support outreach through email and phone communication.
• Build reports that summarize trends and support program improvements.
• Manage retention projects and adapt strategies to evolving student needs.

Skills

Attention to detail

Communication skills

Data tracking

Project management

Creative problem solving

Compassionate

Education

High School diploma or equivalent

Enrolled in at least 6 credit hours at Wichita State University

Job description

Department

Office of Financial Aid & Scholarships

Campus Location

Wichita, KS - WSU Main Campus

Hire Type

Part Time

Pay

$15 per hour

Work Schedule

work is performed on-site and inperson. 20 hours per week. Monday-Friday, 8a - 5p (Occasional evening andweekend. Depends on student class schedule).

Export Compliance Requirement

No export control requirement.

Job Story

The Scholar Retention Intern will support scholars by collectingdata, identifying gaps in student success, and coordinatingcommunication timelines that help students stay on track to persistand graduate. We are seeking a detail‑oriented, compassionate,energetic, and creative intern who can manage small projects,organize outreach cycles, and think outside the box to strengthenscholar engagement.

This intern will help connect scholars to resources, mentors, andsuccess pathways by monitoring retention indicators, coordinatingmilestone‑based communication, and supporting targeted outreachduring key academic periods. Their work ensures scholars receivetimely, personalized information and feel supported throughouttheir academic journey. By blending data‑informed insights withstudent‑centered communication, the intern will play a meaningfulrole in helping scholars maintain momentum and progress towardgraduation.

Job Summary

A student assistant will carry out administrative and technicaltasks requested by a supervisor. Depending on the area the studentassistant is employed in, they may assist and mentor other studentsor provide support throughout the campus in various forms.

Job Duties

• Track scholar engagement data to monitor interactions andretention indicators.


• Identify gaps in scholar success and flag students needingadditional support.


• Coordinate communication timelines for continuing‑year scholaroutreach.


• Support targeted outreach through email and phonecommunication.


• Build and write reports that summarize trends and support programimprovements.


• Manage small retention projects and adapt strategies to evolvingstudent needs

Required Education

High School diploma or equivalent. Enrolled in a minimum of 6credit hours at Wichita State University.

Required Experience

This is specific to each position and department. See additionalrequirements and/or preferences.

Preferred Qualifications

• Junior, Senior, or Graduate student


• Majors in Social Work, Psychology, Education, Counseling, PublicAdministration, or related fields


• Strong attention to detail and comfort working with data


• Experience with data tracking or reporting


• Strong communication skills for email, text, and phoneoutreach


• Ability to manage projects and timelines


• Creative problem‑solver who can think outside the box to engagescholars


• Compassionate and student‑centered in supporting scholarsuccess

Physical Requirements

Ability to remain in a stationary position. Ability to operate acomputer and other office equipment including but not limited tophone, printers, copiers, and calculators. Ability to communicatewith others and accurately exchange information.