Financial Aid Student Assistant - Work Study

WICHITA STATE UNIVERSITY; Wichita (KS); On-site; USD 11,000 - 16,000; Part time

Job summary

Wichita State University is seeking a Federal Work Study–eligible Student Assistant for the Office of Financial Aid & Scholarships. The role involves greeting visitors, front desk inquiries, and connecting students to resources on campus.

You will perform daily office tasks such as check-ins, data entry, filing, and coordinating communications, while staying organized and accurate in a fast-paced environment. This on-site, part-time position offers valuable customer service experience on campus.

Qualifications

• Federal Work Study eligibility is required.
• Verbal and written communication skills required.
• Customer service and support skills required.
• Experience with Microsoft Office.
• Ability to maintain strict confidentiality.

Responsibilities

• Provide customer service in person and over the phone to students, families and staff.
• Assist with office mailings (printing, folding, and stuffing envelopes).
• Scan and electronically file documents in student accounts.
• Review digital documents for quality and accuracy.
• Assist with office communications including calling campaigns, mailings, and emails.
• Assist with data entry and reporting.

Skills

Verbal communication

Written communication

Customer service

Confidentiality

Education

High School diploma or equivalent

Enrolled in ≥6 credit hours at Wichita State University

Tools

Microsoft Office

Job description

Department

Office of Financial Aid & Scholarships

Campus Location

Wichita, KS - WSU Main Campus

Hire Type

Part Time

Pay

$10.00/hour

Work Schedule

work is performed on-site and in person.
8am-5pm M-F, 20 hours per week (depends on student class schedule)

Export Compliance Requirement

No export control requirement.

Job Story

The Office of Financial Aid & Scholarships is looking for a Federal Work Study–eligible Student Assistant to support our front desk and help create a welcoming, organized experience for students and guests. In this role, you will be the first point of contact for visitors, providing friendly customer service, answering questions, and helping connect students to the resources they need.

You will assist with daily office operations, including greeting guests, managing check‑ins, logging information, and completing assigned tasks with strong attention to detail. This position also supports outreach efforts such as calling campaigns and special projects that help students stay informed and engaged.

This role is ideal for a student who enjoys helping others, communicates clearly, stays organized, and takes pride in completing tasks accurately. You’ll gain valuable professional experience in customer service, office operations, and student support while contributing to a team that makes a meaningful impact on campus.

Job Summary

A student assistant will carry out administrative and technical tasks requested by a supervisor. Depending on the area the student assistant is employed in, they may assist and mentor other students or provide support throughout the campus in various forms.

Job Duties

• Provide customer service in person and over the phone to students, families, and staff.
• Assists with office mailings (printing, folding, and stuffing envelopes).
• Scans and electronically files documents in student accounts.
• Reviews digital documents for quality and accuracy.
• Assists with office communications including calling campaigns, mailings, and emails.
• Assists with data entry and reporting.

Required Education

High School diploma or equivalent. Enrolled in a minimum of 6 credit hours at Wichita State University.

Additional Requirements

• Must be Federal Work Study eligible
• Verbal and written communication skills
• Customer service and support skills
• Experience with Microsoft Office
• Ability to maintain strict confidentiality

Required Experience

This is specific to each position and department. See additional requirements and preferences.

Preferred Qualifications

• 3.00 GPA or greater
• Bilingual

Physical Requirements

Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information.