Financial Aid Ops Lead (SSP IV) – Assistant Director

California State University, Fresno; Fresno (CA); On-site; USD 71,000 - 101,000; Full time

Benefits offered by this job

Medical, dental and vision plans

CalPERS retirement

15 paid holidays a year

Fee waiver education program

Job summary

California State University, Fresno is seeking a Financial Aid Assistant Director (SSP IV) to lead the office's processing functions and ensure accurate, timely, and compliant awarding and disbursement. Reporting to the Director of Financial Aid, you will align regulatory requirements with system configuration and staff procedures.

You will work within a high-regulation environment, guiding transformation of processes, data integrity, and customer experience across the student financial aid

Qualifications

• Equivalent to graduation from an accredited four-year college or university in public administration, business administration, information systems, education, or a related field.
• At least four years of progressively responsible experience in financial aid administration, including substantial responsibility for processing, systems operations, compliance, or related areas

Responsibilities

• Oversee processing operations for the financial aid office to ensure accuracy and timeliness.
• Lead teams responsible for high-volume financial aid processing and system functionality oversight.
• Translate federal/state/CSU requirements into system configurations, schedules, and staff procedures

Skills

Interpret financial aid requirements

Lead and develop staff

Analytical problem solving

Regulatory translation

Project prioritization

Strong communication

Education

Bachelor's degree or related field

Tools

PeopleSoft

Job description

California State University, Fresno is seeking a Financial Aid Assistant Director (SSP IV) to lead the office's processing functions and ensure accurate, timely, and compliant awarding and disbursement. Reporting to the Director of Financial Aid, you will align regulatory requirements with system configuration and staff procedures.

You will work within a high-regulation environment, guiding transformation of processes, data integrity, and customer experience across the student financial aid