Senior Financial Aid Operations Director

California State University - Fresno; Fresno (CA); On-site; USD 71,000 - 101,000; Full time

Benefits offered by this job

Medical, dental and vision plans

CalPERS

Sick leave

Vacation time

15 paid holidays

Fee waiver education program

Job summary

California State University, Fresno is seeking a Financial Aid Assistant Director to lead the office’s processing operations and oversee teams handling high-volume financial aid processes. This role reports to the Director of Financial Aid and aligns regulatory requirements with system configurations and workflows to ensure accurate awarding and timely disbursement.

The position emphasizes collaboration across the Financial Aid and Scholarships leadership team, with responsibilities for

Qualifications

• Equivalent to graduation from a four-year college in public administration, business administration, information systems, or related field.
• At least four years of progressively responsible experience in financial aid administration.
• Master's degree in a related field preferred.
• Two+ years of supervisory or lead experience preferred.

Responsibilities

• Oversee high-volume financial aid processing operations for accuracy and compliance.
• Collaborate with teams handling financial aid system functionality.
• Translate regulatory requirements into system configurations and staff procedures.
• Ensure reliable awarding, disbursement, reconciliation, and reporting.

Skills

Financial aid knowledge

Staff leadership

Analytical skills

Regulatory translation

Project prioritization

Communication skills

Education

Bachelor's degree or higher

Tools

PeopleSoft

Job description

California State University, Fresno is seeking a Financial Aid Assistant Director to lead the office’s processing operations and oversee teams handling high-volume financial aid processes. This role reports to the Director of Financial Aid and aligns regulatory requirements with system configurations and workflows to ensure accurate awarding and timely disbursement.

The position emphasizes collaboration across the Financial Aid and Scholarships leadership team, with responsibilities for