Financial Aid Office Operations Lead

Texas Christian University; Fort Worth (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Texas Christian University seeks a Coordinator of Office Operations for Financial Aid to manage day-to-day administrative and operational functions, ensuring efficient, customer-focused, and compliant operations.

The role supports leadership by coordinating administrative systems, budgets, records, scheduling, and communications while fostering a professional, collaborative, service-oriented environment.

Qualifications

• Bachelor’s degree or equivalent required.
• Minimum 2 years of administrative/office operations experience.

Responsibilities

• Manages daily office operations and serves as primary contact for Financial Aid matters.
• Coordinates calendars, meetings, rooms, deadlines, and events.
• Oversees staffing operations including interviews, onboarding, and personnel records.
• Develops and maintains office procedures, forms, and templates per university policies.
• Provides administrative support to department leaders including scheduling and document management.
• Monitors budgets and processes purchasing, invoices, reimbursements, contracts, and vendor payments.
• Supports budget planning by analyzing expenditures and resource use.
• Maintains confidential communications and responds to inquiries while safeguarding privacy.
• Plans and coordinates meetings, trainings, and special events with logistics and materials.
• Resolves administrative issues and mitigates recurring problems to improve productivity.
• Safeguards confidential files and ensures compliance with data privacy and records management.

Skills

Customer service

Basic accounting

MS Office

Windows navigation

Discretion

Team collaboration

Communication

Multitasking

Independent work

Problem solving

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Microsoft Windows

Job description

Texas Christian University seeks a Coordinator of Office Operations for Financial Aid to manage day-to-day administrative and operational functions, ensuring efficient, customer-focused, and compliant operations.

The role supports leadership by coordinating administrative systems, budgets, records, scheduling, and communications while fostering a professional, collaborative, service-oriented environment.