Financial Aid Counselor: Help Students Budget & Plan

West Coast University

United States

À distance

USD 38 000 - 48 000

Plein temps

Il y a 2 jours

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Résumé du poste

West Coast University is hiring a frontline student services professional to assist prospective and current students with costs of attendance, financial aid options, and loan counseling. You will meet with students, review documents for accuracy, and guide them through the information required to finalize aid packages.

In this role, you will review student records, resolve discrepancies, and ensure files are complete and accurately scanned into our system.

Qualifications

Minimum of 1 year’s experience as a customer service provider in a professional environment.
Ability to demonstrate the highest levels of integrity and professional ethics in all aspects of the job function.
Ability to demonstrate excellent communication skills through active listening and delivery of information clearly and effectively.

Responsabilités

Meet with students and prospective students to provide information regarding costs of attendance, available financial aid options, and student loan counseling.
Review documentation, forms and other information provided by students to ensure accuracy and completeness, update electronic student file appropriately based on information received, and scan documents into Image Now.
Review student records to ensure any discrepant or conflicting information is appropriately resolved.