Financial Aid Counselor: Empower Students' Education

Wheeling University; Pleasant Valley (WV); On-site; USD 42,000 - 56,000; Full time

Job summary

Wheeling University seeks a dedicated Financial Aid Counselor to guide students and families through the financial aid process, including FAFSA completion and awarding aid packages. The role requires strong communication, confidentiality, and collaboration with campus partners to ensure timely, accurate aid decisions.

The ideal candidate has a Bachelor’s degree (Master’s preferred), experience with federal/state aid programs, and a commitment to serving a diverse student body within a

Qualifications

• Provide comprehensive financial aid counseling to prospective and current students and their families.
• Assist students in completing financial aid applications, including FAFSA and required forms.
• Evaluate financial aid eligibility based on federal, state, and institutional guidelines.

Responsibilities

• Award financial aid packages and communicate with students regarding their awards.
• Stay current on changes to financial aid regulations and policies.
• Collaborate with other university departments to ensure a seamless financial aid process for students.
• Provide excellent customer service to students and families, addressing questions in a timely, professional manner.

Skills

Interpersonal skills

Communication

Customer service

Education

Bachelor's degree

Master's degree

Tools

Ellucian Colleague

Job description

Wheeling University seeks a dedicated Financial Aid Counselor to guide students and families through the financial aid process, including FAFSA completion and awarding aid packages. The role requires strong communication, confidentiality, and collaboration with campus partners to ensure timely, accurate aid decisions.

The ideal candidate has a Bachelor’s degree (Master’s preferred), experience with federal/state aid programs, and a commitment to serving a diverse student body within a