Student Financial Aid Counselor — Empower Education Access

Stanbridge University; San Marcos (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k)

University events

Seasonal health and wellness programs

Work/Life Balance initiatives

Onsite wellness program / Staff Chropr

Life Insurance

Paid Time Off

Family Leave

Job summary

Stanbridge University is seeking a Financial Aid Officer to guide students through the financial aid process and ensure access to required resources for educational success.

Responsibilities include presenting options, evaluating applications, maintaining records, and collaborating with departments to resolve issues. Strong communication, attention to detail, and knowledge of aid programs are essential for this role.

Qualifications

• Bachelor's degree in a related field such as finance, accounting, or education.
• Previous experience in a financial aid or student services role within higher education.
• Strong knowledge of federal and state financial aid programs and regulations.
• Excellent interpersonal and communication skills, with the ability to explain complex information to diverse audiences.
• Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines.
• Customer service-oriented mindset, with a strong commitment to student success.
• Proficient in computer applications, including financial aid management software and Microsoft Office Suite.

Responsibilities

• Assist students in navigating the financial aid process, including applications, document verification, and forms submission.
• Conduct financial aid presentations and counseling to explain options and responsibilities.
• Evaluate applications to determine eligibility for federal, state, and institutional aid programs.
• Maintain accurate student financial aid records and ensure regulatory compliance.
• Collaborate with other departments to resolve financial aid issues and provide excellent service.
• Stay updated with changes in financial aid regulations and communicate updates to stakeholders.
• Assist with development and implementation of financial aid policies and procedures.

Skills

Communication skills

Interpersonal skills

Customer service mindset

Attention to detail

Time management

Education

Bachelor's degree in finance / accounting / education

Tools

Financial aid software

Microsoft Office Suite

Job description

Stanbridge University is seeking a Financial Aid Officer to guide students through the financial aid process and ensure access to required resources for educational success.

Responsibilities include presenting options, evaluating applications, maintaining records, and collaborating with departments to resolve issues. Strong communication, attention to detail, and knowledge of aid programs are essential for this role.