Financial Aid Advisor | Student Funding & Counseling

UKG - ATS; Metairie (LA); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement savings plan with company 


Job summary

Herzing University is seeking a Financial Aid Advisor to support students at its New Orleans campus. The role involves counseling on financial aid, processing awards, and guiding students through FAFSA and funding options. On-the-job training and growth opportunities are provided.

Responsibilities include managing a student caseload, outreach for required documents, and revising awards as schedules change. Strong customer service and MS Office skills are essential.

Qualifications

• Strong customer service and attention to detail required.
• Excellent organizational and time management skills expected.
• Proficiency with MS Office (Word, Excel, Outlook) required; familiarity with CampusNexus and Regent preferred.

Responsibilities

• Meet with new students to understand funding needs and review eligibility for funding options including Federal Title IV funds, scholarships, state funding, and military funds.
• Utilize financial aid software to review documents and finalize financial aid awards.
• Provide gap funding options and guidance to meet students' financial needs and educational goals.
• Counsel students on financial literacy and responsible borrowing.

Skills

Customer service

Organization

Time management

Critical thinking

MS Office

CampusNexus

Regent

Title IV knowledge

Tools

CampusNexus

Regent

Job description

Herzing University is seeking a Financial Aid Advisor to support students at its New Orleans campus. The role involves counseling on financial aid, processing awards, and guiding students through FAFSA and funding options. On-the-job training and growth opportunities are provided.

Responsibilities include managing a student caseload, outreach for required documents, and revising awards as schedules change. Strong customer service and MS Office skills are essential.