Scholarships & Financial Aid Counselor

University of New Orleans; United States; On-site; USD 42,000 - 68,000; Full time

Job summary

The University of New Orleans is seeking a Financial Aid Counselor to provide expert guidance on federal, state, institutional, and private aid programs. The role involves counseling students, parents, and staff on policy, procedures, and documentation, and assisting with eligibility, disbursement, and reconciliation.

You will work with the Centralized Scholarships Coordinator on awarding scholarships, coordinate with bursar and college offices, monitor budgets, and present information on debt

Qualifications

• Bachelor’s degree.
• Experience working within a higher education institution, demonstrating familiarity with academic processes.
• Candidate must have strong written, verbal and interpersonal communication skills; good computer skills and able to demonstrate working knowledge of Microsoft Office products, i.e. Excel, Word; excellent organizational skills and ability to manage multiple tasks with a high level of accuracy in an environment with frequent interruptions; and, ability to handle information in a confidential and professional manner.
• The candidate must also be able to work independently, be goal oriented and function as part of a team.
• The candidate must be able to work some late nights and weekends for university functions and off-campus financial aid workshops and college fairs.

Responsibilities

• Advises and counsels students, parents, and staff on all aspects of financial aid programs (federal, state, institutional, private).
• Understands and informs students, parents, and staff of financial aid policies, procedures, practices, office services, and document completion.
• Assists with student aid eligibility assessment, funds disbursement, and aid reconciliation procedures.
• Assists the Centralized Scholarships Coordinator with the administration of the awarding and delivery of scholarships and cash awards including institutional, state grant programs and private programs.
• Serves as liaison with the Centralized Scholarships Coordinator to the scholarship committees, bursar, college offices, Student Financial Aid Counselors, Finance and Administration, Advancement and other appropriate personnel for the administration of all scholarships including budget projections.
• Assist with the reconciling and monitoring for budgets for each scholarship program.
• Monitor continuing eligibility of all recipients.
• Conduct presentations regarding scholarships as needed.
• Assist Admissions with scholarship initiatives.
• Assist in the development of process and procedure for scholarships.
• Meet with auditors as requested.
• Assist with the processing of FISAP Report.
• Interacts in a congenial, helpful manner answering telephone calls and emails from parents, students, and the UNO community.
• Provides information and guidance to help counsel students concerning student loan debt, specifically how to manage debt, repayment of loans, and the obligations associated with student debt.
• Participates in activities aimed at professional development and customer service.
• Actively assists with events promoting enrollment and recruitment services.
• Other duties as assigned.

Skills

Financial aid counseling

Budgeting

Customer service

Microsoft Office

Communication skills

Education

Bachelor's degree

Job description

The University of New Orleans is seeking a Financial Aid Counselor to provide expert guidance on federal, state, institutional, and private aid programs. The role involves counseling students, parents, and staff on policy, procedures, and documentation, and assisting with eligibility, disbursement, and reconciliation.

You will work with the Centralized Scholarships Coordinator on awarding scholarships, coordinate with bursar and college offices, monitor budgets, and present information on debt