Financial Aid Advisor - Growth Path + Tuition Benefits

Herzing Brand; United States; Remote; USD 29,000 - 34,000; Full time

Benefits offered by this job

Tuition reimbursement

Health insurance

Paid time off

Retirement plan

Tuition waiver

Job summary

Herzing University is seeking a customer service representative to assist a diverse student population. You will guide students through the financial aid process and counsel prospective and current students on funding options.

The role includes onboarding support through our On the Job Training Program, with growth opportunities via Career Pathways and a schedule aligned with Herzing's Online Division, including some evenings.

Qualifications

• Great customer service skills and experience.
• Excellent organizational and time management skills.
• Excellent critical thinking skills.
• Experience/knowledge of Student Information Systems (CampusNexus & Regent preferred).
• Title IV administration/VA certifying official preferred.

Responsibilities

• Guide students through the financial aid process.
• Counsel prospective and current students on funding options.
• Support onboarding through On the Job Training Program and pursue Career Pathways.

Skills

Customer service

Organization

Time management

Critical thinking

Microsoft Office

Communication

Tools

CampusNexus

Regent

Outlook

Job description

Herzing University is seeking a customer service representative to assist a diverse student population. You will guide students through the financial aid process and counsel prospective and current students on funding options.

The role includes onboarding support through our On the Job Training Program, with growth opportunities via Career Pathways and a schedule aligned with Herzing's Online Division, including some evenings.