Financial Aid Advisor

University of La Verne; La Verne (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health plan

Tuition remission

403B retirement plan

Time off plan

Job summary

The University of La Verne is seeking a Financial Aid Advisor to manage the student aid applicant process and provide service-based support to students and families in line with federal, state, and institutional policies.

This on-site role represents the University and requires familiarity with FERPA and privacy, strong communication, and ability to handle confidential information while guiding applicants through verification, eligibility, and financial aid processes.

Qualifications

• Familiarity with higher education practices, especially in non-profit institutions.
• Familiarity with basic office equipment, and proficiency with email, spreadsheets, calendaring, and web based database tools.
• Ability to present training or recruitment information in a culturally competent and effective manner for both large and small group settings.
• Ability to maintain the strictest of confidentiality as required by FERPA and the Privacy Act of 1974.
• Ability to communicate clearly and professionally both orally and in writing.

Responsibilities

• Counsels students and families on the financial aid application process, funds eligibility, satisfactory academic progress requirements, file verification and review processes, and the rights and responsibilities of the financial aid recipient.
• Reviews student aid files for accuracy, resolving discrepant data and eligibility factors (C -flags). As a member of the special circumstances review committee, determines legitimacy of student eligibility and exceptions to criteria, enacting approved changes as professional judgments.
• Make recommendations and coordination for process improvements and assist with outreach to students and families.
• Participates in university recruitment and regional outreach events, including public presentations during open houses, orientation, local college nights and aid workshops.
• Be a culturally competent employee who completes mandatory diversity and inclusivity trainings as provided by the university.

Skills

Higher education familiarity

Confidentiality

Communication skills

Job description

Please see Special Instructions for more details.

The University of La Verne is unable to provide sponsorship for work visas at this time. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Job Vacancy Announcement

Position Information

Functional Title

Position Type

Position Type Administrative/Professional

Appointment Type

Appointment Type Regular

FTE %

100%

Work Schedule (if atypical)

This is an onsite position.

University Overview

Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university—it’s a home for passionate individuals like you.
At the University of La Verne, we embody four core values that set us apart—Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you’re fueled by these principles and are eager to make a meaningful impact, your journey begins here.
With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.
Join us in shaping the future, where your passion meets purpose.

Diversity Statement

The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.

Job Description Summary

The Financial Aid Advisor is responsible for managing the student aid applicant process, utilizing a culturally competent and service-based approach to meet the needs of students and families while adhering to the policies and procedures mandated by federal, state, and institutional guidelines. The Financial Aid Advisor independently processes many of the elements of the student aid application and serves as the primary point of outreach and customer service for the applicant and family. This role represents the University of La Verne and its mission and values within the community.

Minimum Qualifications

• Familiarity with higher education practices, especially in non-profit institutions.
• Familiarity with basic office equipment, and proficiency with email, spreadsheets, calendaring, and web based database tools.
• Ability to present training or recruitment information in a culturally competent and effective manner for both large and small group settings.
• Ability to maintain the strictest of confidentiality as required by FERPA and the Privacy Act of 1974.
• Ability to communicate clearly and professionally both orally and in writing.

Preferred Qualifications

• Prior engagement with FSA , NASFAA , CASFAA , or other professional association training and certification opportunities.
• Familiarity with University of La Verne policies and procedures.
• Experience with Ellucian Banner Student Information System

Benefits Summary

Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee’s total compensation

Benefits include a comprehensive health and wellness plan, tuition remission program for employee, spouse, and dependent children, a generous contribution to the University’s 403B retirement plan, and a generous time off plan.

Employment is contingent upon successful completion and clearance of a background check and employment verification.

Physical Demands Summary

The physical demands include the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally. Clear verbal and written communication is essential, as the position involves frequent interaction with colleagues, clients, or external partners.
The noise level is generally low to moderate. The position may occasionally involve meeting deadlines or managing multiple priorities, which can require sustained focus and mental stamina.

Duties

Specific Duties

Counsels students and families on the financial aid application process, funds eligibility, satisfactory academic progress requirements, file verification and revie w processes, and the rights and responsibilities of the financial aid recipient. Counseling may take place in person, over videoconference, via phone and email communications.

Percentage Of Time

40%

Specific Duties

Reviews student aid files for accuracy, resolving discrepant data and eligibility factors (C -flags) . As a member of the special circumstances review committee, determines legitimacy of student eligibility and exceptions to criteria, enacting approved changes as professional judgments.

Percentage Of Time

25%

Specific Duties

Review and make manual adjustments to student financial aid files when necessary. Review reports to verify continued eligibility and resolve discrepancies. Enacting student-specific review by request from the Director or Associate Director, coordinating any changes to other aid benefits and ensuring accuracy of outcomes. Make recommendations to the Associate Director and Director for process and policy improvements.

Percentage Of Time

15%

Specific Duties

Participates in university recruitment and regional outreach events, including public presentations during open house, orientation, local college nights and aid workshops. Serves the needs of the community and recruitment efforts both virtually and in person.

Percentage Of Time

10%

Specific Duties

Serve as liaison to promote adherence to policy and procedure within the university community amongst staff, faculty, and students. Engage in ongoing professional development and training opportunities to maintain current knowledge of federal, state, and institutional aid policies and programs. Be a culturally competent employee who completes mandatory diversity andinclusivity trainings as provided by the university.

Percentage Of Time

10%

Salary Range

Minimum:

Minimum: $70,304

Maximum:

Maximum: $70,304

Posting Number

Posting Number 2024-251203SA

Special Instructions to Applicants

The University of La Verne is unable to provide sponsorship for work visas at this time. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Open Date

Open Date 08/27/2026

Close Date

Open Until Filled No

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?
  • HigherEdjobs.com
  • AcademicCareers.com
  • University of La Verne Website
  • Referred by University of La Verne Employee
  • Other