Financial Aid Admin Assistant - Front Desk & Records

Three Rivers College; Poplar Bluff (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Sick leave

Vacation leave

Missouri Public School & Education Ret

Job summary

Three Rivers College in Poplar Bluff, MO is seeking an Administrative Assistant in the Department of Financial Aid to serve as the first point of contact for students and visitors. You will handle front desk duties, answer phones and manage emails while maintaining confidentiality.

The role requires at least two years of administrative experience, proficiency with Microsoft Office, and the ability to handle confidential student records under FERPA.

Qualifications

• Minimum of two years of administrative support experience.
• Ability to handle confidential student records with discretion.
• Proficiency with Microsoft Office Suite applications.
• Excellent communication and organizational skills.

Responsibilities

• Receives students and visitors, answers telephone, maintains email accounts, and keeps front-line area orderly.
• Distributes incoming mail and ensures confidentiality of records per FERPA.
• Assists with processing financial aid documents and FAFSA-related paperwork.
• Contacts students to resolve balances and responds to inquiries in a timely manner.
• Trains and supervises student workers and manages time sheets.
• Maintains regular and punctual attendance.

Skills

Administrative support

Confidentiality

Student communication

Front desk

Tools

Microsoft Office

Job description

Three Rivers College in Poplar Bluff, MO is seeking an Administrative Assistant in the Department of Financial Aid to serve as the first point of contact for students and visitors. You will handle front desk duties, answer phones and manage emails while maintaining confidentiality.

The role requires at least two years of administrative experience, proficiency with Microsoft Office, and the ability to handle confidential student records under FERPA.