Financial Account Representative – State Farm Agent Team Member

Bryan Solis - State Farm Agent; Downers Grove (IL); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

State Farm agent Bryan Solis is seeking a Customer Service Representative to join his Downers Grove, IL team. You will build strong relationships with customers, answer inquiries, and support policy needs with care and professionalism across various insurance products.

This role emphasizes clear communication, problem solving, and teamwork within a supportive office environment. Compensation ranges from $38,000 to $55,000 per year, with paid time off and opportunities for growth within the

Qualifications

• Excellent communication skills, verbal and written.
• Strong customer service orientation and a genuine desire to assist customers.
• Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
• Attention to detail and exceptional organizational skills.
• Proficient computer skills, familiar with relevant software systems.
• Previous experience in customer service, insurance, or related field preferred.

Responsibilities

• Provide excellent customer service by promptly responding to inquiries and offering guidance on insurance products.
• Assist clients with policy changes, updates, and claims processing; endorse coverage and ensure accurate transactions.
• Analyze complex customer situations and find effective solutions to address their needs.
• Collaborate with Bryan Solis' team and other professionals to share knowledge and learn from experienced colleagues.

Skills

Excellent communication

Customer service

Multitasking

Attention to detail

Computer skills

Insurance experience

Job description

Are you passionate about providing exceptional customer service? State Farm is delighted to present an outstanding career opportunity as a Customer Service Representative (CSR) on Bryan Solis' team. We believe that Bryan Solis' team is the perfect fit for individuals who are committed to going above and beyond to meet our customers' needs.

Job Description

As a CSR at State Farm, you will play a vital role in building strong relationships with customers, addressing inquiries, and assisting with insurance policies. Working alongside Bryan Solis, your responsibilities will include:

• Customer Support: Providing excellent customer service by promptly responding to inquiries, answering questions, and offering expert guidance on insurance products and coverage options.
• Policy Management: Assisting clients with policy changes, updates, and claims processing; handling policy endorsements, reviewing coverage details, and ensuring accurate processing of policy transactions.
• Problem‑Solving: Analyzing complex customer situations and finding effective solutions to address their unique requirements.
• Collaboration: Working closely with Bryan Solis' team and other professionals to contribute to a positive team dynamic, share knowledge, and learn from experienced colleagues.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong customer service orientation and a genuine desire to assist and support customers.
• Ability to multitask, prioritize tasks, and thrive in a fast‑paced environment.
• Attention to detail and exceptional organizational skills.
• Proficient computer skills, including familiarity with relevant software systems.
• Previous experience in customer service, insurance, or a related field is preferred.

About State Farm

State Farm is a renowned insurance and financial services company committed to helping individuals manage life's uncertainties, recover from unexpected events, and realize their dreams.

About Bryan Solis

• Providing Business Insurance
• Office speaks Spanish
• Professional Bilingual Team – Speaks Spanish & Polish
• Serving Northside & Southside Chicago, IL
• Serving Belmont Cragin, Portage Park, & Jefferson Park
• Serving Cook, DuPage, Wil, Kendall, Lake, & McHenry
• Member of Belmont-Central Chamber of Commerce
• Over 20 years of State Farm experience
• Team has over 40 years of insurance experience
• Bachelor's Degree from Loyola University Chicago
• Longtime resident of Chicago

Benefits

• Growth potential/Opportunity for advancement within the office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation: $38,000.00 - $55,000.00 per year

If you want a career, not a job, we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.