Finance & Operations Assistant — Community Manager

Greystar Worldwide, LLC; Northern (KY); Hybrid; USD 48,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid time off

Housing discount at Greystar‑managed-?

Sabbatical eligibility

401(k) with company match

Parental leave

Employee assistance program

Life and disability insurance

Job summary

Greystar seeks an Assistant Community Manager to support the Community Manager in overseeing financial operations, rent collection, invoicing, and month‑end close, while using property management software to maintain accurate records and reports.

The role emphasizes resident satisfaction, lease enforcement, and on‑site coordination, with opportunities to assist leasing activities and partner with maintenance teams.

Qualifications

• Bachelor’s degree in Business Management, Communications, or related field preferred.
• 1-3 years minimum relevant experience in residence life and/or property management to assist day-to-day operations, revenue, and reports.
• Understanding of lease terms and lease enforcement, including collections.
• Excellent written and verbal communication skills.
• Detail‑oriented and self‑motivated with ability to work independently and as a team member.

Responsibilities

• Completes daily financial transactions including rent collection and posting payments, prepares daily deposits and reconciles bank accounts, and processes invoices.
• Operates property management software (Yardi/OneSite/Entrata) and ensures data is accurately entered and backed up.
• Reviews resident files to determine unpaid or late fees, communicates with residents, and enforces lease terms to maximize revenue.
• Reviews and submits vendor invoices for payment, coordinates with the client/owner, and codes charges to the Chart of Accounts.
• Follows established eviction procedures, notices, and represents the community in court hearings when required.
• Processes move-outs by reviewing lease terms and fees, and dispositions according to procedures.
• Responds to resident questions and service requests to promote satisfaction and retention.
• Acts as on-site supervisor when Community Manager is absent, coordinating maintenance and daily operations.
• Assists in leasing/marketing by greeting prospects, collecting information, showing units, and aiding in applications.

Skills

Communication skills

Detail oriented

Independent worker

Education

Bachelor’s degree in Business Management/related

Tools

Yardi/OneSite/Entrata

Job description

Greystar seeks an Assistant Community Manager to support the Community Manager in overseeing financial operations, rent collection, invoicing, and month‑end close, while using property management software to maintain accurate records and reports.

The role emphasizes resident satisfaction, lease enforcement, and on‑site coordination, with opportunities to assist leasing activities and partner with maintenance teams.