Finance Data Entry Clerk/Administrative Assistant

Paycom - ATS; Dover (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Living Innovations in Dover, NH is seeking a detail-oriented Administrative Billing Specialist to support its mission and daily operations.

You will manage data entry into the document management system and billing spreadsheets, reconcile billing with payroll, and file documents electronically while delivering excellent customer service to internal and external customers.

Qualifications

• High school diploma is required.
• Billing experience preferred.
• Proficiency with MS365, email, basic spreadsheets, and internet.

Responsibilities

• Provide excellent customer service to internal and external customers and supported individuals.
• Enter data into the document management system and billing spreadsheets.
• Reconcile time between billing and payroll; maintain billing logs.
• File billing documents electronically and maintain authorization files.
• Support and promote the organization's mission and values.

Skills

Decision making

Confidential information handling

Communication skills

Multitasking

Team collaboration

Flexibility

Independent work

Regulatory knowledge

MS365

Email proficiency

Data entry

Attention to detail

Education

High school diploma

Tools

Document management system

Billing spreadsheets

Job description

Job Details: Job Location: Corporate - Dover, NH 03820, Education Level: High School or GED, POSITION SUMMARY

Responsible for supporting Living Innovations’ mission, vision, and values within the context of policies and standards established for and by Living Innovations. Responsible for providing excellent customer service to internal and external customers, employees, and supported individuals; and for data entry into document management system, data entry into billing spreadsheets, reconciliation of time between billing and payroll, documentation of billing processes.

SUPERVISORY RESPONSIBILITIES

Supervises no one but occasionally may show other employees how to perform a task.

ESSENTIAL FUNCTIONS

Customer Service

Responds to business office inquiries in a professional, warm, friendly manner

Responds to employee and individual inquiries.

Uses direction in handling confidential information

Supports and promotes the mission and values of Living Innovations.

Excellent customer service skills both via phone and office interactions.

Billing

Ensures billing documents are filed electronically in appropriate areas of document management system

Maintains a log of all missing billing items.

Reconciling billing logs with payroll logs

Document Management

Maintains supported individual authorization files and archives authorizations that are not current.

File weekly record of client services to document management system.

Qualifications: REQUIRED EDUCATION, EXPERIENCE, LICENSE, CERTIFICATION

High school diploma

Experience in billing preferred

Valid state issued drivers license and proof of current vehicle insurance.

REQUIRED SKILLS AND KNOWLEDGE

• Ability to make well reasoned decisions, both independently and as part of a team.
• Ability to use discretion in handling confidential information.
• Ability to use effective communication skills including speaking, reading, writing, listening, presentation, etc. with consumers, family members, guardians, and individuals at all levels of the organization.
• Ability to manage, prioritize, and carry out multiple tasks.
• Ability to work collaboratively and effectively with individuals at all levels of the agency.
• Coping skills, such as flexibility in dealing with issues typical to a social service setting.
• Ability to meet job performance measures with minimal direct supervision and guidance.
• Knowledge of regulatory and legislative standards related to services provided by the agency.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Proficient personal and office computer skills including MS365, email, word processing, basic spreadsheets, internet.

Attention to details, a Must