Final Mile Logistics Specialist - Customer Delivery Expert

Valley Companies; Hudson (WI); Vor Ort; USD 48.000 - 70.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Full benefits

401K with company match

Paid Holidays

Paid Time Off

Casual dress code

Zusammenfassung

Valley Companies seeks a Logistics Specialist – Final Mile to manage key customer accounts, coordinate premium residential or business deliveries, and build trust with clients. You will handle returns, tracking, and inquiries via TMS/CRM, while balancing efficiency with service quality.

Join a culture built on Family, Accountability, Commitment, Trust, and Serve, and contribute to a growing, stable organization since 1935.

Qualifikationen

• Bachelor’s degree preferred or equivalent experience in logistics.
• Experience with Final Mile shipping requirements and customer relationships.
• Strong communication, negotiation and problem-solving abilities.

Aufgaben

• Provide premium levels of customer service for shippers and consignees.
• Schedule and track return shipments and manage exceptions.
• Monitor in-transit and dispatch status; provide updates.
• Respond to inquiries via phone, email, and live chat.
• Prepare quotes and issue BOLs when booked and dispatched.

Kenntnisse

Final Mile

Customer Service

Communication

Negotiation

Relationship Building

Problem-Solving

Analytical Skills

Time Management

Ausbildung

Bachelor’s degree

Tools

TMS

CRM software

Jobbeschreibung

Valley Companies seeks a Logistics Specialist – Final Mile to manage key customer accounts, coordinate premium residential or business deliveries, and build trust with clients. You will handle returns, tracking, and inquiries via TMS/CRM, while balancing efficiency with service quality.

Join a culture built on Family, Accountability, Commitment, Trust, and Serve, and contribute to a growing, stable organization since 1935.