Field Veterinary Route Care Specialist

Gateway-Services-Inc; Los Angeles (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Overtime eligibility

Medical/Dental/Vision insurance

Life/AD&D/LTD insurance

401(k) with employer match

Tuition assistance

Paid holidays and PTO

Career development

Job summary

Gateway Services Inc. in Los Angeles, CA is hiring a Veterinary Route Service Specialist to be the primary face of the company with veterinary clinics and pet parents. This role involves managing a demanding route, handling pets professionally, and ensuring accurate pickups and deliveries.

You will work independently on a physically active route, requiring reliability, compassion, and excellent attention to detail. Training is provided and the role offers growth opportunities.

Qualifications

• High school diploma or GED required.
• Prior customer service, account management, or route-based experience preferred.
• Valid driver’s license with a clean driving record.
• Comfortable using mobile technology and CRM systems.

Responsibilities

• Review daily routes, load required equipment, and ensure items are correct before departure.
• Visit assigned veterinary clinics and follow clinic procedures.
• Retrieve deceased pets respectfully with awareness of environments.
• Use company technology to scan pets at pickup and delivery; verify names and IDs.
• Document requests and complete follow-through.

Skills

Customer service

Route-based experience

Account management

Education

High school diploma or GED

Tools

CRM systems

Mobile technology

Job description

Gateway Services Inc. in Los Angeles, CA is hiring a Veterinary Route Service Specialist to be the primary face of the company with veterinary clinics and pet parents. This role involves managing a demanding route, handling pets professionally, and ensuring accurate pickups and deliveries.

You will work independently on a physically active route, requiring reliability, compassion, and excellent attention to detail. Training is provided and the role offers growth opportunities.