Field Vehicle Condition Inspector

Colonial Group; Richmond (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

ACV Auctions in Richmond, VA is seeking an enthusiastic Inspector who loves cars and wants to join a growing company. Inspectors are the face of ACV, explaining vehicle condition to clients with clarity and energy.

You will inspect vehicles at dealerships, auctions, and off-lease sites, document condition, estimate repair costs, and write comprehensive reports to support successful bidding on our platform.

Qualifications

• 1 year of experience in the automobile field with customer service background
• Ability to read, write, speak and understand English
• Valid driver’s license and insured vehicle
• Ability to work outdoors in the elements for extended periods
• Strong problem-solving and independent work ethic
• Excellent communication to understand customer needs

Responsibilities

• Conduct inspections of vehicles at dealerships, auctions, and off-lease sites to detect damage and mechanical issues
• Prepare and submit a vehicle condition report with estimates of repair/replacement costs
• Assist sales team with up-sell or cross-sell opportunities
• Interface with dealers to maintain client satisfaction and build relationships
• Travel to various locations to inspect vehicles and write condition reports
• Capture and upload multiple photos that document vehicle condition
• List inspected vehicles on the ACV Auctions platform for bidding and sale
• Sign up independent dealerships as buyers for the platform

Skills

Customer service

Automobile knowledge

English proficiency

Driver's license

Job description

ACV Auctions in Richmond, VA is seeking an enthusiastic Inspector who loves cars and wants to join a growing company. Inspectors are the face of ACV, explaining vehicle condition to clients with clarity and energy.

You will inspect vehicles at dealerships, auctions, and off-lease sites, document condition, estimate repair costs, and write comprehensive reports to support successful bidding on our platform.