Field Vehicle Condition Inspector

Colonial Group; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector who has a knack for cars and wants to join a growing company. Inspectors are the face of ACV Auctions, explaining to our clients what they need to know in a way they can understand. They have boundless energy and work tirelessly to ensure our clients get nothing but the best.

Our Inspectors are meticulous; nothing gets by them. They deliver trust, transparency, credibility, and customer service to our customers every day, by inspecting vehicles

Qualifications

• 1 year experience in automobile field with customer service background.
• Ability to read, write, speak and understand English.
• Able to work outside in the elements for extended periods.
• Valid driver's license and insured vehicle required.
• Knowledge of vehicle systems and web-based applications.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Inspect vehicles at dealerships, auctions, and off-lease to detect damage and problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team upsell or cross-sell services and products.
• Interface regularly with dealers to develop client satisfaction and relationships.

Skills

Automotive knowledge

Customer service

English proficiency

Independent work

Communication

Attention to detail

Travel readiness

Manual dexterity

Job description

ACV Auctions is seeking an enthusiastic Inspector who has a knack for cars and wants to join a growing company. Inspectors are the face of ACV Auctions, explaining to our clients what they need to know in a way they can understand. They have boundless energy and work tirelessly to ensure our clients get nothing but the best.

Our Inspectors are meticulous; nothing gets by them. They deliver trust, transparency, credibility, and customer service to our customers every day, by inspecting vehicles