Field Vehicle Condition Inspector

Colonial Group; Surprise (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector who loves cars to join our growing team. Inspectors are the face of ACV Auctions, detailing vehicle conditions and costs while engaging with dealers and customers across the network.

Responsibilities include conducting inspections at various locations, preparing condition reports, and supporting sales through upsells. Must be comfortable traveling and working outdoors, with strong communication and problem-solving skills.

Qualifications

• 1 year of experience in the automobile field with a customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods.
• Problem solving aptitude to meet challenges with resourcefulness.
• Proven ability to work independently with minimal supervision while in a team environment.
• Excellent communicator with the ability to understand customer needs and expectations.

Responsibilities

• Conduct inspections of vehicles at dealerships, auctions, and off-lease to detect damage, missing parts and mechanical problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team up-sell or cross-sell services and products.
• Interface regularly with dealers to develop and ensure client satisfaction and build strong relationships.
• Travel to and from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform.
• Take multiple photos of vehicles and upload them to the image server using company devices.
• List inspected wholesale vehicles on the ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize ACV Auctions platform.
• Perform additional duties as assigned.

Skills

Customer service

English fluency

Independent worker

Team collaboration

Problem solving

Communication

Job description

ACV Auctions is seeking an enthusiastic Inspector who loves cars to join our growing team. Inspectors are the face of ACV Auctions, detailing vehicle conditions and costs while engaging with dealers and customers across the network.

Responsibilities include conducting inspections at various locations, preparing condition reports, and supporting sales through upsells. Must be comfortable traveling and working outdoors, with strong communication and problem-solving skills.