Field Vehicle Condition Inspector

ACV Auctions; Gilbert (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical plans (various)

Disability and Life Insurance

Dental and Vision

Paid time off

Company holidays

Floating holidays

Parental leave

Stock Purchase Program

401(k)

Job summary

ACV Auctions in Gilbert, AZ is seeking an enthusiastic Inspector who loves cars and thrives in a fast-growing team. Inspectors are the face of ACV, combining deep car knowledge with clear communication to explain findings to clients.

You will travel to dealerships and auctions to inspect vehicles, write detailed condition reports, and collaborate with a Territory Manager to help customers buy and sell with confidence.

Qualifications

• 1 year experience in the automobile field with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods.
• Problem solving aptitude to meet challenges with resourcefulness.
• Proven ability to work independently with minimal supervision in a team environment.
• Excellent communicator with the ability to understand customer needs.
• Valid driver’s license and insurance on a registered vehicle.
• Knowledge of systems and relevant software/web applications.
• Ability to perform physical tasks including lifting up to 25 lbs and standing for long periods.
• Ability to drive both manual and automatic transmissions.
• Vision to identify small defects on and around vehicles.

Responsibilities

• Support efforts to enhance the customer experience.
• Inspect vehicles at dealerships, auctions, and off-lease to detect damage and issues.
• Prepare and submit reports of vehicle condition and repair estimates.
• Assist sales team with up-sell or cross-sell opportunities.
• Build and maintain relationships with dealers to ensure client satisfaction.
• Travel to dealerships and homes to inspect and write condition reports.
• Capture and upload vehicle photos and map them to reports.
• List inspected vehicles on ACV Auctions platform for bidding and purchase.
• Register independent dealerships as buyers on the platform.
• Perform additional duties as assigned.

Skills

Auto knowledge

English proficiency

Outdoor work

Problem solving

Independent worker

Communication skills

Driver's license

Tech familiarity

Manual labor

Vehicle operation (manual)

Visual inspection

Job description

ACV Auctions in Gilbert, AZ is seeking an enthusiastic Inspector who loves cars and thrives in a fast-growing team. Inspectors are the face of ACV, combining deep car knowledge with clear communication to explain findings to clients.

You will travel to dealerships and auctions to inspect vehicles, write detailed condition reports, and collaborate with a Territory Manager to help customers buy and sell with confidence.