Field Training & Process Optimization Specialist

hiring and management practices that empower individuals, who are open to change and growth in their; Ramsey (MN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Flexible Spending Account (FSA)

Life Insurance

Health Savings Account (HSA) with up…

Job summary

Delta ModTech is seeking a Service, Training and Process Specialist to support customer operations through equipment operation, inspection, training, and on-site support worldwide. This full-time exempt role requires travel up to 50% and focuses on maximizing machine uptime and efficiency while delivering hands-on operator training.

The position emphasizes proactive process improvements, collaboration in engineering reviews, and clear documentation of activities for customers and internal teams.

Qualifications

• Bachelor’s degree in engineering, project management, or related field preferred.
• 3+ years’ experience in manufacturing with machine operation and process optimization.

Responsibilities

• Conduct on-site inspections to verify performance and recommend fixes.
• Provide hands-on training for operators on web converting and coating equipment.
• Operate machine setup, testing, preventive maintenance, and optimization during visits.
• Support prototyping activities and process development.
• Participate in design reviews and provide operational feedback for manufacturability.
• Document training, inspections, and process improvements for customers and teams.
• Travel up to 50% for domestic and international customer support.

Skills

Technical Capacity

Training & Instructional Skills

Customer Focus

Problem Solving

Communication Proficiency

Teamwork

Results Oriented

Education

Bachelor’s degree in engineering

Job description

Delta ModTech is seeking a Service, Training and Process Specialist to support customer operations through equipment operation, inspection, training, and on-site support worldwide. This full-time exempt role requires travel up to 50% and focuses on maximizing machine uptime and efficiency while delivering hands-on operator training.

The position emphasizes proactive process improvements, collaboration in engineering reviews, and clear documentation of activities for customers and internal teams.