Field Training Manager — Brand Standards & Ops Excellence

GoToFoods; Tampa (FL); Remote; USD 60,000 - 90,000; Full time

Job summary

GoToFoods is seeking a Field Training Manager to deliver impactful training across brand locations and drive operational excellence. You will ensure teams are equipped with the knowledge to uphold brand standards and guest experiences while staying aligned with safety and quality protocols.

Remote role with travel up to 100% to support franchise locations, update training materials, and collaborate with senior management to resolve complex challenges.

Qualifications

• Bachelor's degree in education, business, or related field (or equivalent years of experience).
• 3+ years of experience in training facilitation and program execution.
• Experience in restaurant operations at supervisory or management level, ensuring familiarity with operational processes and challenges.

Responsibilities

• Conduct opening training sessions for new locations, ensuring adherence to brand standards.
• Utilize updated training materials and agendas to deliver effective training.
• Ensure compliance with food safety regulations and operational protocols during training.
• Act as an operations subject matter expert, staying calibrated with the latest operational procedure updates to provide accurate and timely training.
• Perform brand standard assessments to ensure compliance and quality across locations.
• Provide actionable feedback and recommendations to improve operations.
• Address onsite issues and support franchisees with operational needs.
• Collaborate with senior management to resolve complex challenges.
• Support efforts to update training agendas and resources, ensuring alignment with brand standards and operational needs.
• Manage travel schedules and logistics to ensure timely and efficient training delivery.
• Optimize travel plans to balance cost and coverage.

Skills

facilitation

organizational skills

training data analysis

clear communication

adapt training approaches

collaborative mindset

project management

detail-oriented

Education

Bachelor's degree in education, business, or related field

Job description

GoToFoods is seeking a Field Training Manager to deliver impactful training across brand locations and drive operational excellence. You will ensure teams are equipped with the knowledge to uphold brand standards and guest experiences while staying aligned with safety and quality protocols.

Remote role with travel up to 100% to support franchise locations, update training materials, and collaborate with senior management to resolve complex challenges.