Field Training & Compliance Specialist

Southern Tire Mart; Spencer (OK); On-site; USD 52,000 - 76,000; Full time

Job summary

Southern Tire Mart is seeking a Training Manager to design and deliver comprehensive training across Inventory control, HR processes, administrative procedures, and Sales operations. The role emphasizes QA, field visits, and ongoing improvement through coaching and updated SOPs.

Must be able to collaborate with department heads, monitor outcomes, and support onboarding and refresher sessions while traveling up to 90% of the time.

Qualifications

• General understanding of internal control processes in Inventory, HR, Admin, and Sales.
• Excellent communication, presentation, and interpersonal skills.
• Ability to improve processes through training and QA.
• Proficient with Microsoft Office Suite and Learning Management Systems (LMS); ERP or inventory systems a plus.
• Willingness to travel to multiple locations (up to 90%).

Responsibilities

• Design and deliver training programs for Inventory control, HR processes, Administrative procedures, and Sales operations.
• Implement QA checks and audits to ensure compliance with policies and guidelines.
• Collaborate with department heads to assess training needs and knowledge gaps.
• Monitor, document, and report training outcomes and quality metrics.
• Conduct field visits to assess adherence to inventory accuracy, admin protocols, HR compliance, and customer service expectations.
• Maintain and update training documentation and SOPs for assigned departments.
• Assist with onboarding for new hires to ensure understanding of procedures.
• Facilitate refresher trainings and support performance improvement plans.
• Provide coaching to drive accountability and continuous improvement.
• Ensure training materials reflect current policies, systems, and compliance regulations.

Job description

Southern Tire Mart is seeking a Training Manager to design and deliver comprehensive training across Inventory control, HR processes, administrative procedures, and Sales operations. The role emphasizes QA, field visits, and ongoing improvement through coaching and updated SOPs.

Must be able to collaborate with department heads, monitor outcomes, and support onboarding and refresher sessions while traveling up to 90% of the time.