Corporate Trainer

Southern Tire Mart; Spencer (OK); On-site; USD 52,000 - 76,000; Full time

Job summary

Southern Tire Mart is seeking a Training Manager to design and deliver comprehensive training across Inventory control, HR processes, administrative procedures, and Sales operations. The role emphasizes QA, field visits, and ongoing improvement through coaching and updated SOPs.

Must be able to collaborate with department heads, monitor outcomes, and support onboarding and refresher sessions while traveling up to 90% of the time.

Qualifications

• General understanding of internal control processes in Inventory, HR, Admin, and Sales.
• Excellent communication, presentation, and interpersonal skills.
• Ability to improve processes through training and QA.
• Proficient with Microsoft Office Suite and Learning Management Systems (LMS); ERP or inventory systems a plus.
• Willingness to travel to multiple locations (up to 90%).

Responsibilities

• Design and deliver training programs for Inventory control, HR processes, Administrative procedures, and Sales operations.
• Implement QA checks and audits to ensure compliance with policies and guidelines.
• Collaborate with department heads to assess training needs and knowledge gaps.
• Monitor, document, and report training outcomes and quality metrics.
• Conduct field visits to assess adherence to inventory accuracy, admin protocols, HR compliance, and customer service expectations.
• Maintain and update training documentation and SOPs for assigned departments.
• Assist with onboarding for new hires to ensure understanding of procedures.
• Facilitate refresher trainings and support performance improvement plans.
• Provide coaching to drive accountability and continuous improvement.
• Ensure training materials reflect current policies, systems, and compliance regulations.

Job description

Design and deliver training programs for new and existing employees in the areas of Inventory control, Human Resources processes, Administrative procedures, and Sales operations.

Implement quality assurance checks and audits to ensure departmental compliance with company policies, standards, and operational guidelines.

Collaborate with department heads to assess training needs, identify knowledge gaps, and recommend corrective training solutions.

Monitor, document, and report on training outcomes and quality performance metrics.

Conduct field visits to assess employee adherence to inventory accuracy, administrative protocols, HR compliance, and customer service expectations.

Maintain and update training documentation and SOPs (Standard Operating Procedures) for assigned departments.

Assist with onboarding processes for new hires, ensuring consistency and thorough understanding of operational procedures.

Facilitate refresher training sessions and support performance improvement plans as needed.

Provide coaching and feedback to team members to drive accountability and continuous improvement.

Ensure training materials reflect current policies, systems, and compliance regulations.

Qualifications:

General understanding of internal control processes and performance standards in Inventory, HR, Admin, and Sales functions.

Exceptional communication, presentation, and interpersonal skills.

Demonstrated ability to evaluate and improve processes through training and quality assurance practices.

Proficient with Microsoft Office Suite and Learning Management Systems (LMS); experience with ERP or inventory systems is a plus.

Willingness to travel to multiple locations (up to 90%).

Preferred Qualifications:

Experience in multi-location operations or retail distribution environments.

Familiarity with DOT, OSHA, or other regulatory compliance standards.

Bilingual in English and Spanish is a plus.

• Bachelor’s degree in Business Administration, Human Resources, Supply Chain Management, or related field (or equivalent work experience).
• 1-2 years of experience in corporate training, operations, or quality assurance—preferably in the automotive, logistics, or retail industry.

Travel Required

Yes .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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