Field Telecom Technician: Cabling & On-Site Installations

Jobtailor; Virginia (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor is seeking an experienced field service technician to install and service internet connections, copper and fiber cabling, demarc extensions, and rack-mounted networking equipment. The role emphasizes safe, professional on-site support and strong customer focus in a dynamic field environment.

The ideal candidate has extensive telecommunications experience, a technical college degree, and proficiency with Microsoft Office.

Qualifications

• Five plus years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling
• A positive, "can-do" attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity
• Degree or diploma from a technical college would be preferred
• Strong knowledge of Microsoft Office suite
• Experience working in the field independently and thriving in a dynamic environment
• Clear and efficient verbal and written communication skills

Responsibilities

• Deliver a high-quality, customer-focused service experience to every client
• Resolve customer issues calmly and professionally using effective de-escalation techniques
• Perform on-site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack-mounted networking equipment
• Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity
• Follow Ledcor's safety standards and ensure proper use of vehicles, tools, and equipment at all times

Skills

Telecommunications

Cabling Installation

Technical Diagnostics

Internet Service Installation

Hardware Replacement

Data Circuit Installation

De-Escalation Techniques

Safety Standards Compliance

Field Service Experience

Problem Resolution

Education

Technical College Degree or Diploma

Tools

Networking Equipment

Copper Cabling

Fiber Cabling

Demarc Extensions

Installation Tools

Job description

Jobtailor is seeking an experienced field service technician to install and service internet connections, copper and fiber cabling, demarc extensions, and rack-mounted networking equipment. The role emphasizes safe, professional on-site support and strong customer focus in a dynamic field environment.

The ideal candidate has extensive telecommunications experience, a technical college degree, and proficiency with Microsoft Office.