Field Technician - Wireless & Fiber Installations

Gateway Fiber, LLC; Chicopee (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Company Vehicle

Company Laptop

Company Cell Phone

Company Attire

Health, Dental, & Vision Insurance

Voluntary 401k with Company Match

Holiday Pay

Vacation Pay

Free Gateway Internet and Home Phone (

where available)

Job summary

Gateway Fiber, LLC is seeking a Field Technician to install and service wireless internet at customer locations across town and rural areas. You will dispatch from home daily and work in your assigned geographical area, representing the company with professionalism.

Ideal candidates have strong customer service skills, basic computer ability, and a valid driver's license. You will join a team that values safety, reliability, and the ability to adapt in a fast-paced environment.

Qualifications

• Valid driver's license and clean driving record.
• Must live in the area you will be servicing.
• Possess basic computer skills.
• Must be able to lift up to 60 pounds and climb ladders.
• Experience in cable/satellite installation preferred.

Responsibilities

• Dispatch daily from home and work in your geographic area.
• Install and service wireless internet at customer locations.
• Maintain inventory for company vehicles.
• Follow safety rules and procedures.
• Keep company vehicle clean and maintained.
• Distribute marketing materials and promote Gateway.
• Provide excellent verbal communications and customer service.
• Learn new technologies and use basic computer systems.
• Manage priorities and meet deadlines in a fast-paced environment.
• Present a professional appearance and demeanor.

Skills

Customer service

Basic computer skills

Safety awareness

Accountability

Communication

Job description

Gateway Fiber, LLC is seeking a Field Technician to install and service wireless internet at customer locations across town and rural areas. You will dispatch from home daily and work in your assigned geographical area, representing the company with professionalism.

Ideal candidates have strong customer service skills, basic computer ability, and a valid driver's license. You will join a team that values safety, reliability, and the ability to adapt in a fast-paced environment.