Field Technician: On-Site IT & Network Support
Atos SE
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Benefits offered by this job
Job summary
Atos SE in Dixon, California is seeking a Field Technician to provide on-site technical support, installation, maintenance, and troubleshooting of hardware, software, network, and peripherals. You will travel to customer locations, perform break-fix services, and document incidents while ensuring high levels of customer satisfaction and service quality.
A valid driver's license and ability to travel are required.
Qualifications
- Associate's degree, technical certification, or equivalent work experience.
- 2+ years of experience in desktop support, field services, or technical support.
- Experience troubleshooting hardware, software, and network issues.
- Familiarity with Active Directory, device management tools, and ticketing systems.
Responsibilities
- Provide on-site and remote technical support for network, server and peripheral equipment.
- Diagnose and resolve hardware, software, operating system, and connectivity issues.
- Perform equipment installation, configuration, upgrades, and replacements.
- Troubleshoot wired network connectivity issues.
Skills
Education
Tools
Job description
Atos SE in Dixon, California is seeking a Field Technician to provide on-site technical support, installation, maintenance, and troubleshooting of hardware, software, network, and peripherals. You will travel to customer locations, perform break-fix services, and document incidents while ensuring high levels of customer satisfaction and service quality.
A valid driver's license and ability to travel are required.
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