Field Technician, Network Operations - Flexible Hours

T-Mobile; Eugene (OR); On-site; USD 37,415 - 67,488; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Paid time off

Employee stock grants

Tuition assistance

Flexible spending account

Discounts on mobile service & home internet

Job summary

T-Mobile is seeking a Network Operations Support role in Eugene, Oregon. The successful candidate will provide technical support, manage smaller projects, and contribute to process improvements in network operations. Candidates should have a Bachelor's degree or equivalent relevant experience, with 2-4 years in field operations or wireless telecommunications. The role requires electronics knowledge, attention to detail, problem-solving skills, and proficiency in Microsoft Office. Flexible hours and traveling are part of the job.

Qualifications

• 2-4 years of experience in field operations, maintenance, or related technical roles.
• 2-4 years of experience in wireless telecommunications or a related field.
• Candidates without degrees who have strong technical or field experience are encouraged to apply.

Responsibilities

• Provide technical support to resolve network performance issues.
• Manage smaller projects or project segments.
• Identify and recommend process improvements.
• Assist in developing job aids and procedural documentation.
• Complete required training to maintain current knowledge.

Skills

Electronics

Problem Solving

Attention to Detail

Computer Fluency

Excellent verbal and written communication skills

Self-motivated

Basic leadership skills

Education

Bachelor's degree or equivalent relevant field experience

Tools

Microsoft Office

Job description

T-Mobile is seeking a Network Operations Support role in Eugene, Oregon. The successful candidate will provide technical support, manage smaller projects, and contribute to process improvements in network operations. Candidates should have a Bachelor's degree or equivalent relevant experience, with 2-4 years in field operations or wireless telecommunications. The role requires electronics knowledge, attention to detail, problem-solving skills, and proficiency in Microsoft Office. Flexible hours and traveling are part of the job.