Field Technician II - Telecom Network & Restoration Pro

Lumen Technologies; Cheyenne, Northern (WY, KY); Hybrid; USD 50,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Other perks

Job summary

Lumen Technologies in Wyoming is seeking a Field Technician II to maintain and restore network services across assigned territories. You will start from a home base in a company vehicle and travel to multiple sites, building technical expertise while supporting network reliability and customer service continuity.

The role requires hands-on experience with telecom infrastructure, fiber optic knowledge, OTDR testing, and the ability to work outdoors in all weather.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of telecom/network field experience.
• Experience troubleshooting and repairing network equipment.
• Knowledge of fiber optic networks.
• Experience performing OTDR testing.
• Ability to travel across assigned territories.
• Valid driver's license and ability to operate company vehicle.
• On-call rotation readiness.

Responsibilities

• Respond to network outages and restore services.
• Troubleshoot and repair telecommunications equipment.
• Perform OTDR testing and other diagnostics.
• Conduct preventive maintenance on network facilities.
• Provide smart hands support at remote sites.
• Maintain site equipment (HVAC, generators).
• Document work activities and use Outlook/Teams for communication.
• Support network reliability and customer service continuity in Territory.

Skills

Telecommunications

Network infrastructure

Field technician experience

Troubleshooting

Education

High school diploma or equivalent

2 years relevant telecom experience

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Office

Job description

Lumen Technologies in Wyoming is seeking a Field Technician II to maintain and restore network services across assigned territories. You will start from a home base in a company vehicle and travel to multiple sites, building technical expertise while supporting network reliability and customer service continuity.

The role requires hands-on experience with telecom infrastructure, fiber optic knowledge, OTDR testing, and the ability to work outdoors in all weather.