Field Technician II — Telecom Install & Troubleshooting

TeleWorld Solutions Inc; Beltsville (MD); On-site; USD 50,000 - 75,000; Full time

Job summary

TeleWorld Solutions is seeking a motivated Field Technician II to join our field operations team in Beltsville, MD. This entry-level role focuses on installation, maintenance, and repair of telecom equipment and infrastructure, working with senior technicians to ensure optimal network performance and customer satisfaction.

You will repair and test systems, document activities, and maintain safety standards on customer sites and facilities, contributing to the reliability of vital wireless

Qualifications

• Education: High school diploma or equivalent. Technical certifications or an associate degree in telecommunications, electronics, or a related field is a plus.
• Experience: 2-5 years of experience with XCAL and if has done CW testing before (have experience with using CW TX, spectrum analyzer).
• Technical Skills: Basic understanding of telecom systems, including cabling, routers, and switches. Familiarity with tools and equipment used in telecom installations and repairs.
• Problem-Solving: Strong troubleshooting skills with the ability to work through issues methodically.
• Communication: Good verbal and written communication skills. Ability to interact professionally with customers and team members.
• Physical Requirements: Ability to lift and carry up to 50 pounds, work at heights, and in various weather conditions. Willingness to travel to different job sites as needed.
• Driver’s License: Valid driver’s license with a clean driving record is required.

Responsibilities

• Installation and Setup: Assist in the installation of telecommunications equipment, including cables, routers, switches, and other hardware at customer sites and network facilities.
• Maintenance and Repairs: Perform routine maintenance and basic repairs on telecom infrastructure, ensuring that all equipment operates efficiently and meets company standards.
• Troubleshooting: Identify and troubleshoot issues with telecom equipment and networks. Work with senior technicians to resolve more complex problems.
• Testing and Quality Assurance: Conduct tests on installed and repaired systems to verify functionality and performance. Ensure compliance with safety and quality standards.
• Customer Interaction: Communicate effectively with customers during service calls, providing updates and ensuring their needs are met. Maintain a professional and courteous demeanor.
• Documentation: Maintain accurate records of installations, repairs, and maintenance activities. Submit reports to supervisors as required.
• Safety Compliance: Adhere to all safety protocols and guidelines while working on-site, including the proper use of personal protective equipment (PPE) and adherence to OSHA standards.

Skills

Field telecom experience

CW testing experience

Troubleshooting

Communication

Physical stamina

Driver's license

Education

High school diploma or equivalent; plus certifications or an associate degree in telecommunications/electronics

Job description

TeleWorld Solutions is seeking a motivated Field Technician II to join our field operations team in Beltsville, MD. This entry-level role focuses on installation, maintenance, and repair of telecom equipment and infrastructure, working with senior technicians to ensure optimal network performance and customer satisfaction.

You will repair and test systems, document activities, and maintain safety standards on customer sites and facilities, contributing to the reliability of vital wireless