Field Technician II - Telecom Installations & Networking

TeleWorld Solutions Inc; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

TeleWorld Solutions Inc is seeking a motivated Field Technician II to join our field operations team in Boston. You will install, maintain, and repair telecom equipment and infrastructure, working with senior technicians to ensure network performance and customer satisfaction.

You will troubleshoot, test systems, document activities, and communicate with customers while adhering to safety standards on-site. This entry-level role offers hands-on experience in a dynamic telecom environment.

Qualifications

• High school diploma or equivalent; technical certs or an associate degree in telecom/electronics is a plus.
• 2-5 years of experience with XCAL and CW testing; CW TX and spectrum analyzer experience preferred.
• Basic understanding of telecom cabling, routers, switches, and field tools.
• Strong troubleshooting, communication, and methodical problem-solving.
• Valid driver’s license with a clean driving record; willingness to travel.

Responsibilities

• Install and set up telecom equipment at customer sites and network facilities.
• Perform routine maintenance and basic repairs on telecom infrastructure.
• Identify and troubleshoot issues with telecom equipment and networks.
• Test installed systems to verify functionality and performance; ensure safety standards.
• Interact with customers during service calls; provide updates and maintain professionalism.
• Document installations, repairs, and maintenance; submit reports to supervisors.
• Adhere to safety protocols and PPE guidelines on-site.

Skills

Field troubleshooting

Customer interaction

Documentation

Education

High school diploma or equivalent

Associate degree or technical certs (telecom/electronics)

Tools

CW TX

Spectrum Analyzer

Job description

TeleWorld Solutions Inc is seeking a motivated Field Technician II to join our field operations team in Boston. You will install, maintain, and repair telecom equipment and infrastructure, working with senior technicians to ensure network performance and customer satisfaction.

You will troubleshoot, test systems, document activities, and communicate with customers while adhering to safety standards on-site. This entry-level role offers hands-on experience in a dynamic telecom environment.