Field Technician II

TeleWorld Solutions; New York (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Veteran-friendly team

EEO employer

Job summary

TeleWorld Solutions in the United States seeks a Field Technician II to install, maintain, and repair telecommunications equipment at customer sites.

You will work with senior technicians, perform routine testing, documentation, and ensure safety and quality standards; travel to various job sites as needed. A strong troubleshooting mindset and a valid driver’s license are essential.

This role offers opportunities to grow within field operations and contribute to reliable network performance.

Qualifications

• High school diploma or equivalent.
• 2-5 years of experience with XCAL and CW testing.
• Familiarity with spectrum analyzers.
• Basic telecom system knowledge (cabling, routers, switches).
• Valid driver’s license required.

Responsibilities

• Installation and setup of telecom equipment at customer sites.
• Maintenance and repairs of telecommunications infrastructure.
• Troubleshooting complex network issues with senior staff.
• Testing and QA to verify functionality and safety standards.
• Effective communication with customers during service calls.
• Accurate documentation of installations and repairs.
• Adherence to safety protocols and OSHA guidelines.

Skills

Troubleshooting

Communication

Physical stamina

Education

High school diploma or equivalent

Associate degree in telecommunications or related field

Tools

XCAL

CW testing

Spectrum analyzer

Job description

TeleWorld Solutions is seeking a motivated and detail-oriented Field Technician II to join our field operations team. In this entry-level role, you will be responsible for the installation, maintenance, and repair of telecommunications equipment and infrastructure. You will work closely with senior technicians and engineers to ensure the optimal performance of our networks and customer satisfaction.

Who We Are The Architects of What Connects Us

You find the signal in the noise of data. We build the signal itself.

We are TeleWorld Solutions, and we are the strategic backbone for the world's most ambitious wireless networks. We’re not just consultants; we’re the engineers, designers, and problem-solvers that operators, OEMs, and tower giants trust to bring their boldest visions to life.

Our playground is the invisible architecture of connection—from vast macro networks to the hyper-precise world of DAS, Small Cells, and Wi‑Fi. With a legacy of hundreds of thousands of successful implementations, we help our clients navigate the entire lifecycle of their network from the first line of a design to the final optimization, and every critical decision about performance and value in between.

Why does this matter to you?

The complex data you will master—the CDRs, network KPIs, and customer signals—flows from the very infrastructure we design and optimize. You won't just be analyzing abstract numbers; you'll be interpreting the digital heartbeat of networks that we helped bring to life. Your insights will directly influence the next generation of those networks.

Welcome to the engine room of connection. Let’s build what's next

• Installation and Setup Assist in the installation of telecommunications equipment, including cables, routers, switches, and other hardware at customer sites and network facilities.
• Maintenance and Repairs Perform routine maintenance and basic repairs on telecom infrastructure, ensuring that all equipment operates efficiently and meets company standards.
• Troubleshooting Identify and troubleshoot issues with telecom equipment and networks. Work with senior technicians to resolve more complex problems.
• Testing and Quality Assurance Conduct tests on installed and repaired systems to verify functionality and performance. Ensure compliance with safety and quality standards.
• Customer Interaction Communicate effectively with customers during service calls, providing updates and ensuring their needs are met. Maintain a professional and courteous demeanor.
• Documentation Maintain accurate records of installations, repairs, and maintenance activities. Submit reports to supervisors as required.
• Safety Compliance Adhere to all safety protocols and guidelines while working on-site, including the proper use of personal protective equipment (PPE) and adherence to OSHA standards.
• Education High school diploma or equivalent. Technical certifications or an associate degree in telecommunications, electronics, or a related field is a plus.
• Experience 2-5 years of experience with XCAL and if has done CW testing before (have experience with using CW TX, spectrum analyzer).
• Technical Skills Basic understanding of telecom systems, including cabling, routers, and switches. Familiarity with tools and equipment used in telecom installations and repairs.
• Problem-Solving Strong troubleshooting skills with the ability to work through issues methodically.
• Communication Good verbal and written communication skills. Ability to interact professionally with customers and team members.
• Physical Requirements Ability to lift and carry up to 50 pounds, work at heights, and in various weather conditions. Willingness to travel to different job sites as needed.
• Driver’s License Valid driver’s license with a clean driving record is required.

Join Our Veteran-Friendly Team

Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team.

TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.