Field Technician II — Network & Fiber Specialist

Lumen Technologies; Rawlins (WY); On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Vehicle provided

Life insurance

Job summary

Lumen is seeking a Field Technician II to maintain and restore network services across assigned territories. You will start from a home base in a company-provided vehicle and travel to multiple network sites, building technical expertise and advancing your career in a fast-paced telecom environment.

The role focuses on outages, diagnostics, preventive maintenance, and ensuring uptime while delivering excellent customer service across the territory. Strong troubleshooting is required.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of relevant telecommunications, network infrastructure, or field technical experience.
• Experience troubleshooting and repairing network equipment.
• Knowledge of fiber optic networks.
• Experience performing OTDR testing and network diagnostics.
• Ability to work independently across multiple field locations.
• Must be comfortable working outdoors in all seasons and weather conditions, including exposure to heat, cold, rain, wind, and other environmental elements while performing field-based responsibilities.
• Valid driver's license with the ability to operate a company vehicle and travel throughout assigned territories.
• Ability to participate in an on-call rotation and respond to after-hours service issues.

Responsibilities

• Respond to network outages and service restoration activities to maintain service availability.
• Troubleshoot, repair, and maintain telecommunications and network infrastructure equipment.
• Perform OTDR and other network testing activities to identify and resolve service issues.
• Conduct preventive maintenance on network facilities and supporting infrastructure.
• Provide smart hands support at remote network sites.
• Maintain site equipment, including HVAC systems, generators, and related infrastructure.
• Accurately document work activities and utilize Microsoft Office tools, including Outlook and Teams, for communication and administrative tasks.
• Support overall network reliability, uptime, and customer service continuity across assigned territories.

Skills

Field technician experience

Network troubleshooting

Outdoor work in all weather

Education

High school diploma or equivalent

Tools

OTDR testing

Microsoft Office (Outlook/Teams)

Job description

Lumen is seeking a Field Technician II to maintain and restore network services across assigned territories. You will start from a home base in a company-provided vehicle and travel to multiple network sites, building technical expertise and advancing your career in a fast-paced telecom environment.

The role focuses on outages, diagnostics, preventive maintenance, and ensuring uptime while delivering excellent customer service across the territory. Strong troubleshooting is required.