Field Technician I: Telecommunications & Field Ops

Lumen; Olde West Chester (OH); On-site; USD 41,000 - 55,000; Full time

Job summary

Lumen in Ohio is seeking a motivated Field Technician to support telecommunications infrastructure and field operations. You will perform installation, maintenance, troubleshooting, and repair activities in telecommunications environments, following safety requirements and established procedures.

This role emphasizes learning, problem-solving, teamwork, and delivering a positive customer experience, with on-the-job training and ongoing development.

Qualifications

• High school diploma or equivalent.
• Strong learning agility and coachability.
• Demonstrated troubleshooting and problem-solving skills.
• Strong attention to detail and organizational skills.
• Ability to work independently after completing training.
• Effective communication and teamwork skills.
• Ability to follow safety requirements and established procedures.
• Must be located within a reasonable commuting distance of West Chester, OH.

Responsibilities

• Perform installation, maintenance, troubleshooting, and repair activities within telecommunications environments.
• Follow established processes, safety requirements, and technical procedures to ensure quality work.
• Document activities accurately, including labeling, reporting, and maintenance records.
• Troubleshoot technical issues using logical problem-solving techniques.
• Participate in onboarding, job shadowing, systems training, and ongoing development programs.
• Collaborate with team members to share knowledge, best practices, and lessons learned.
• Manage assigned workload and responsibilities independently following training and development.
• Provide a positive customer experience through professionalism, responsiveness, and quality service.

Skills

Learning agility

Troubleshooting

Attention to detail

Communication

Teamwork

Safety procedures

Independence

Coachability

Education

High school diploma or equivalent

Job description

Lumen in Ohio is seeking a motivated Field Technician to support telecommunications infrastructure and field operations. You will perform installation, maintenance, troubleshooting, and repair activities in telecommunications environments, following safety requirements and established procedures.

This role emphasizes learning, problem-solving, teamwork, and delivering a positive customer experience, with on-the-job training and ongoing development.