Fiber & Telecom Field Technician I — Growth & Impact

Lumen Technologies; Olde West Chester (OH); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Wellbeing perks

Job summary

Lumen Technologies is seeking a Field Technician to support telecommunications infrastructure and field operations in West Chester, OH. You will perform installation, maintenance, troubleshooting, and repair activities while following safety procedures.

This role rewards problem solving, attention to detail, teamwork, and a strong learning mindset. You will be mentored and can grow into longer-term careers within field operations.

Qualifications

• High school diploma or equivalent.
• Strong learning agility and coachability.
• Demonstrated troubleshooting and problem‑solving skills.
• Strong attention to detail and organizational skills.
• Ability to work independently after completing training.
• Effective communication and teamwork skills.
• Ability to follow safety requirements and established procedures.
• Must be located within a reasonable commuting distance of West Chester, OH.

Responsibilities

• Perform installation, maintenance, troubleshooting, and repair activities within telecommunications environments.
• Follow established processes, safety requirements, and technical procedures to ensure quality work.
• Document activities accurately, including labeling, reporting, and maintenance records.
• Troubleshoot technical issues using logical problem-solving techniques.
• Participate in onboarding, job shadowing, systems training, and ongoing development programs.
• Collaborate with team members to share knowledge, best practices, and lessons learned.
• Manage assigned workload and responsibilities independently following training and development.
• Provide a positive customer experience through professionalism, responsiveness, and quality service.

Skills

Learning agility

Troubleshooting

Detail orientation

Teamwork

Safety compliance

Communication

Procedures adherence

Independence

Education

High school diploma

Job description

Lumen Technologies is seeking a Field Technician to support telecommunications infrastructure and field operations in West Chester, OH. You will perform installation, maintenance, troubleshooting, and repair activities while following safety procedures.

This role rewards problem solving, attention to detail, teamwork, and a strong learning mindset. You will be mentored and can grow into longer-term careers within field operations.