Field Technician I: Telecom Install and Support

Lumen Technologies, Inc.; Minneapolis (MN); On-site; USD 43,000 - 57,000; Full time

Benefits offered by this job

Health benefits

Life benefits

Voluntary lifestyle benefits

Job summary

Lumen Technologies, Inc. is hiring a Field Technician I in the Minneapolis area. This entry-level role supports enterprise customers by installing, maintaining, troubleshooting, and restoring network services in the field.

Structured training and on-the-job experience help develop skills for independent support of customer and network operations. The position requires field competency, willingness to work overtime and participate in an on-call rotation, and a focus on delivering a positive

Qualifications

• High School Diploma or GED or up to 2 years relevant job experience.
• Basic networking knowledge and interest in telecommunications tech.
• Valid driver’s license to operate a company vehicle.
• Ability to work in field environments; physical work required.
• Ongoing on-call rotation availability and overtime willingness.
• Strong communication and customer-focused mindset.

Responsibilities

• Troubleshoots network equipment and replaces defective parts.
• Tests and restores network services and implements changes.
• Installs and tests CPE and various Next Gen technologies.
• Performs fiber and Ethernet testing and circuit validation.
• Travel to customer/network locations for field work.
• Participates in outage response and on-call rotation.

Skills

Learning aptitude

Customer-focused

Communication skills

Problem solving

Ongoing on-call demand

Education

High School Diploma or GED

1+ years networking experience

Tools

Edge Compute

Wavelength

Fiber Optic transport

Ethernet

SONET

IP networks

Job description

Lumen Technologies, Inc. is hiring a Field Technician I in the Minneapolis area. This entry-level role supports enterprise customers by installing, maintaining, troubleshooting, and restoring network services in the field.

Structured training and on-the-job experience help develop skills for independent support of customer and network operations. The position requires field competency, willingness to work overtime and participate in an on-call rotation, and a focus on delivering a positive