Field Technician I – Telecom & Fiber Networking

Lumen Technologies; Memphis (TN); On-site; USD 41,000 - 55,000; Full time

Job summary

Lumen Technologies in Memphis, TN is hiring an Enterprise Field Technician I to install, monitor, troubleshoot, and maintain telecommunications network services for customers in the Memphis market. This hands-on, field-based role offers comprehensive training and the chance to grow a technical career with a focus on customer experience and safety.

You will work outdoors, travel to customer sites, and collaborate with teammates on a rotating on-call schedule while upholding high standards of

Qualifications

• High school diploma or GED or up to 2 years of relevant job experience.
• Ability to travel and work outdoors in varying weather.
• On-call 24x7 on a rotational basis with overtime.

Responsibilities

• Troubleshoot network equipment and restore service.
• Install, change, decommission and test Next Generation technologies.
• Install, activate and maintain network services and equipment.
• Travel to customer sites for field work.
• Deliver professional, customer-facing support while resolving service issues.
• Follow safety procedures and adapt to changing field conditions.

Skills

Network monitoring

Installation

Troubleshooting

Customer service

Education

High school diploma or GED

Tools

OTDR testing

Fiber optics

Job description

Lumen Technologies in Memphis, TN is hiring an Enterprise Field Technician I to install, monitor, troubleshoot, and maintain telecommunications network services for customers in the Memphis market. This hands-on, field-based role offers comprehensive training and the chance to grow a technical career with a focus on customer experience and safety.

You will work outdoors, travel to customer sites, and collaborate with teammates on a rotating on-call schedule while upholding high standards of