Field Technician - Fiber Optics & 24/7 Network Support

Bluebird Fiber; Peru (IL); Vor Ort; USD 42.000 - 70.000; Vollzeit

Zusammenfassung

Bluebird Fiber is seeking a Field Technician to join a collaborative team in the Midwest. The role involves fiber optic installation and maintenance, troubleshooting, and supporting enterprise and wholesale customers.

You will handle on-site installations, document network assets, and participate in on-call rotations to ensure 24x7 coverage. Requirements include 1 year in telecom or related training, a valid driver license, and strong communication and technical skills.

Qualifikationen

• Minimum 1 year in telecommunications or equivalent training.
• Private line broadband installation and maintenance experience is preferred.
• DS3/DS1 and SONET/DWDM installation knowledge.
• IP/MPLS fundamentals and test equipment proficiency (OTDR/OSA).

Aufgaben

• Receive, monitor, analyze, and resolve network problems with minimal oversight.
• Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers.
• Document BBF's network in Site Audits and Inventory Databases.
• Install, test and accept nodes and collocations into BBF's network.
• Support emergency restoration for aerial or buried fiber in BBF's network.
• Provide 24x7 network coverage, including trouble tickets and alarm monitoring at Tier I.
• Adhere to rotational on-call schedule for monitoring, support, and dispatch.

Kenntnisse

Valid state driver license

Strong PC skills

Oral and written communication

Self-motivated and decisive

Multi-tasking

Telecommunications installation

Fiber optics splicing

SS7/STP support

VOIP switching and maintenance

Ausbildung

College or Technical degree or equivalent

Cisco IP Certification

Alcatel-Lucent IP Certification

Tools

OTDR

OSA

DS1/DS3

Ethernet

Jobbeschreibung

Bluebird Fiber is seeking a Field Technician to join a collaborative team in the Midwest. The role involves fiber optic installation and maintenance, troubleshooting, and supporting enterprise and wholesale customers.

You will handle on-site installations, document network assets, and participate in on-call rotations to ensure 24x7 coverage. Requirements include 1 year in telecom or related training, a valid driver license, and strong communication and technical skills.