Field Technician - Fiber Network Installations (On-Call)

Bluebird Fiber; Davenport (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Bluebird Fiber in Davenport, IA is hiring a Field Technician to join our expanding Midwest network team. You will install, maintain, and troubleshoot fiber and data services for wholesale, enterprise, and carrier customers, ensuring minimal downtime and high-quality service.

This full-time, benefit-eligible role requires a valid driver's license, ability to work day/evening shifts, and hands-on experience with FTTH, DS1/DS3, and OTDR tools.

Qualifications

• Minimum of 1 year in telecommunications or technical training.
• College or Technical degree or equivalent preferred.
• DS3/DS1 installation and maintenance experience desired.

Responsibilities

• Receive, monitor, analyze, and resolve network problems in a timely manner.
• Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers.
• Provide proper documentation of BBF’s network (Site Audits and Inventory databases).
• Provide installation, test and acceptance for nodes and collocations into BBF’s network.
• Support emergency restoration for aerial and buried fiber optic cable.
• Maintain BBF colocation facilities and report any observations of damage or violation.
• Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier I level.
• Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.

Skills

Driver's license

Communication

Self-motivation

Shifts flexibility

Customer service

Education

College/Technical degree or equivalent

1+ year telecommunications experience

Preferred technical degree

Tools

OTDR

OSA

DS1/DS3

Fiber splicing

Ethernet testing

Job description

Bluebird Fiber in Davenport, IA is hiring a Field Technician to join our expanding Midwest network team. You will install, maintain, and troubleshoot fiber and data services for wholesale, enterprise, and carrier customers, ensuring minimal downtime and high-quality service.

This full-time, benefit-eligible role requires a valid driver's license, ability to work day/evening shifts, and hands-on experience with FTTH, DS1/DS3, and OTDR tools.