Telecom Field Technician - Fiber Installations & Support

Bluebird Fiber; Pleasant Valley Township (IA); On-site; USD 52,000 - 76,000; Full time

Job summary

Bluebird Fiber is seeking a Field Technician to join its team in the Midwest. The role involves receiving, monitoring, and resolving network issues, coordinating new customer installations, and documenting network assets.

You will support emergency restorations and maintain BBF’s colocation facilities while providing 24x7 coverage on a Tier I basis. Qualified candidates will have 1+ year in telecommunications, a relevant degree or equivalent, and proficiency with OTDR/OSA testing and

Qualifications

• Minimum 1 year in telecommunications or equivalent technical training.
• College or Technical degree or equivalent preferred.
• Private line broadband installation and maintenance.
• DS3/DS1 installation and maintenance.
• SONET/DWDM installation and maintenance.
• Test equipment proficiency (OTDR, OSA, DS1/3, and Ethernet).

Responsibilities

• Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight.
• Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers.
• Provide proper documentation of BBF’s network (Site Audits, and Inventory Databases).
• Provide installation, test and acceptance for nodes and collocations into BBF’s network.
• Support emergency restoration for aerial and/or buried fiber optic cable in BBF’s network.
• Provide emergency restoration support for BBF’s network equipment.
• Maintain BBF colocation facilities and report any observations of damage or violation.
• Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier I level.
• Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.

Skills

Telecommunications experience

Driver's license

Multi-tasking

Communication skills

Night/weekend work readiness

VOIP Switching

Fiber optics splicing

SS7/STP support

Cisco/Alcatel IP Certifications

Private line broadband installation

OTDR/OSA testing

Education

College or Technical degree or equivalent

Job description

Bluebird Fiber is seeking a Field Technician to join its team in the Midwest. The role involves receiving, monitoring, and resolving network issues, coordinating new customer installations, and documenting network assets.

You will support emergency restorations and maintain BBF’s colocation facilities while providing 24x7 coverage on a Tier I basis. Qualified candidates will have 1+ year in telecommunications, a relevant degree or equivalent, and proficiency with OTDR/OSA testing and