Field Technician - Fiber & Network Installations

Bluebird Fiber; Farmington Hills (MI); On-site; USD 48,000 - 68,000; Full time

Job summary

Bluebird Fiber is seeking a Field Technician to join a collaborative team in the Midwest. You will perform network installations, trouble tickets, and 24x7 coverage to support wholesale, enterprise, and colocation customers.

Ideal candidates have telecommunications experience, ability to work day/evening/night shifts, and a driver’s license. This is a full-time, benefit-eligible position at Bluebird Fiber with growth opportunities and a culture focused on teamwork.

Qualifications

• Minimum of 1 year in telecommunications or equivalent technical training
• College or Technical degree or equivalent, preferred
• Private line broadband installation and maintenance
• DS3/DS1 installation and maintenance
• SONET/DWDM installation and maintenance
• IP/MPLS fundamentals
• Test equipment proficiency (OTDR, OSA, DS1/3, and Ethernet)

Responsibilities

• Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight.
• Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers.
• Provide proper documentation of BBF’s network (Site Audit’s, and Inventory Databases).
• Provide installation, test and acceptance for nodes and collocations into BBF’s network.
• Support emergency restoration for aerial and/or buried fiber optic cable in BBF’s network.
• Provide emergency restoration support for BBF’s network equipment.
• Maintain BBF colocation facilities and report any observations of damage or violation.
• Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier I level.
• Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.

Skills

Flexible shifts

Valid driver license

Self-motivated

Strong PC skills

Strong communication

Multi-tasking

Telecom installation

Cisco/IP certs

VOIP maintenance

Fiber optics splicing

SS7/STP

Education

College or Technical degree or equivalent, preferred

Tools

OTDR

OSA

DS1/DS3

Ethernet

Job description

Bluebird Fiber is seeking a Field Technician to join a collaborative team in the Midwest. You will perform network installations, trouble tickets, and 24x7 coverage to support wholesale, enterprise, and colocation customers.

Ideal candidates have telecommunications experience, ability to work day/evening/night shifts, and a driver’s license. This is a full-time, benefit-eligible position at Bluebird Fiber with growth opportunities and a culture focused on teamwork.