Field Technician - Fiber Network & 24/7 On-Call
Bluebird Fiber
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Job summary
Bluebird Fiber is seeking a Field Technician in Kansas City, MO to support fiber network installations, maintenance, and rapid restoration for enterprise and wholesale customers. The role requires flexibility for day, evening, night shifts and on-call duties, with a valid state driver’s license and strong communication skills.
The candidate should have experience in telecommunications or related training, with preferred college/technical degree and experience in DS3/DS1, SONET/DWDM, and OTDR
Qualifications
- 1 year of telecommunications or equivalent technical training.
- College or technical degree preferred.
- Private line broadband installation and maintenance.
- DS3/DS1 installation and maintenance.
- SONET/DWDM installation and maintenance.
- Test equipment proficiency (OTDR, OSA, DS1/3, Ethernet).
Responsibilities
- Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight.
- Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers.
- Provide proper documentation of BBF’s network (Site Audits, and Inventory Databases).
- Provide installation, test and acceptance for nodes and collocations into BBF’s network.
- Support emergency restoration for aerial and/or buried fiber optic cable in BBF’s network.
- Provide emergency restoration support for BBF’s network equipment.
- Maintain BBF colocation facilities and report any observations of damage or violation.
- Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier I level.
- Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.
Skills
Education
Job description
Bluebird Fiber is seeking a Field Technician in Kansas City, MO to support fiber network installations, maintenance, and rapid restoration for enterprise and wholesale customers. The role requires flexibility for day, evening, night shifts and on-call duties, with a valid state driver’s license and strong communication skills.
The candidate should have experience in telecommunications or related training, with preferred college/technical degree and experience in DS3/DS1, SONET/DWDM, and OTDR
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